Staff Product Manager – Navigation Care

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October 14

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Sword Health

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Healthcare Insurance • Artificial Intelligence • Wellness

Sword Health is a digital health company that combines artificial intelligence with clinical expertise to provide world-class care for muscle, joint, and pelvic health conditions. By offering digital physical therapy and AI-driven care, Sword helps individuals recover from physical ailments from the comfort of their own home, avoiding surgeries and reducing the need for medications. The company provides employers, health plans, and individuals with personalized treatment plans that are cost-effective and have proven outcomes in pain reduction and improved productivity. Sword Health is dedicated to expanding access to high-quality care and ensuring health equity across global communities.

201 - 500 employees

Founded 2015

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

🧘 Wellness

📋 Description

• Own the Navigation Care product strategy, roadmap, and execution. • Drive the 0→1 journey: from early prototypes to scaled product, always with speed and focus. • Use AI as the foundation, not an add-on to reinvent how members access care. • Partner with design, engineering, and clinical leaders to deliver simple, elegant solutions that feel like a personal healthcare assistant. • Define success through outcomes: enrollment growth, activation, retention, cost savings, client ROI, and member satisfaction. • Ship fast, experiment constantly, and learn quickly, proving impact every step of the way. • Lay the groundwork for a Navigation team that can scale, with the potential to grow into a Group PM or Head of Navigation role.

🎯 Requirements

• Proven expertise: 8+ years in product management with a strong track record of building and scaling products, ideally with 0→1 experience in high-growth environments. • Outcome orientation: Relentless focus on results, with fluency in KPIs like activation, enrollment, cost savings, and retention. • AI fluency: Practical understanding of how AI products are built and how they replace human-heavy workflows. • Bias for action: Thrives in ambiguity, makes decisions fast, and validates assumptions early. • Strategic leadership: Ability to act like a mini-CEO, setting vision, aligning stakeholders, and driving execution end-to-end. • Product craft: Mastery of discovery, lean development, and simplifying complex problems into intuitive experiences. • Collaboration & influence: Strong communication skills to rally engineering, design, growth, and clinical teams around shared goals.

🏖️ Benefits

• Health, dental and vision insurance • Meal allowance • Equity shares • Remote work allowance • Flexible working hours • Work from home • Discretionary vacation • Snacks and beverages • English class