Complex Claims Representative

🕒 May 14

🏈 Alabama, Arizona, +17 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $70k - $80k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Claims Specialist

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Swyfft

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 $7.5M Series A on 2017-01

Insurance

Swyfft is a company that provides homeowner insurance services with a focus on speed and efficiency. Unlike traditional insurance brands that require numerous forms, Swyfft utilizes unique data sources and analytics to offer homeowner insurance quotes in seconds. The company operates in states such as Alabama, Massachusetts, and Texas, offering services like policy management, claims reporting, and a deductible savings program. Swyfft also features resources for agents and offers additional products like commercial and flood insurance.

📋 Description

• Investigate, analyze, and determine the extent of liability concerning first party homeowner property losses and damages. • Effectively communicate and negotiate with policyholders, agents, public adjusters, attorneys, and service providers via phone, email, and internal systems to accurately document claim details. • Successfully manage a pending claim load at varying stages of the claims process. • Interpret and apply the details of an insurance policy to ensure the accuracy of payments and claims declinations. • Interpret and apply computer generated loss estimates, engineer’s reports, and construction terminology. • Update and maintain comprehensive claim handling notations in our electronic claims management system and other related applications. • Mentor our mid and associate level claims representatives.

🎯 Requirements

• 7+ years of experience as a desk adjuster in the homeowner/property industry. • Adjusting all perils (fire, hail, wind, water, theft, lightning, vandalism, etc.). • Understanding valued policy states and knowledge of which perils apply and when tendering limits are appropriate. • Previous experience working with contractors, and vendors for claims resolution. • Proficient in handling complex claims with loss values $100K and above. • Previous experience evaluating Proof of Losses. • Previous experience handling CRN, DTPA, NOI, mediations, and appraisals • Ability to conduct recorded statements with insureds. • BA or equivalent experience is preferred. • High School Diploma or its equivalent (GED) is required. • Must be proficient with MS Office and other internal insurance related programs, systems or applications (Outlook, Word, and Excel). • Ability to communicate effectively using programs such as Slack & MS Teams. • Previous experience using systems such as Symbility is a plus.

🏖️ Benefits

• Medical, Dental, and Vision • Short- and Long-Term Disability (Company Paid) • Voluntary Long-Term Disability • Employee Life & AD&D (Company Paid) • Voluntary Employee, Spouse, and Child Life & AD&D • Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA) • 401K with a generous matching contribution and no vesting schedule • 20 days of PTO annually (prorated based on hire date) • Company Paid Holidays and 2 “Choose Your Own Holidays”