Daily Claims Representative, P&C Insurance

🕒 April 2

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Swyfft

51 - 200 employees

💰 $7.5M Series A on 2017-01

Insurance

Swyfft is a company that provides homeowner insurance services with a focus on speed and efficiency. Unlike traditional insurance brands that require numerous forms, Swyfft utilizes unique data sources and analytics to offer homeowner insurance quotes in seconds. The company operates in states such as Alabama, Massachusetts, and Texas, offering services like policy management, claims reporting, and a deductible savings program. Swyfft also features resources for agents and offers additional products like commercial and flood insurance.

📋 Description

• Investigate, analyze, and determine the extent of liability concerning first party homeowner property losses and damages. • Effectively communicate with policyholders, agents, and service providers via phone, email, and internal systems to accurately document claim details. • Successfully manage a pending claim load at varying stages of the claims process. • Interpret and apply the details of an insurance policy to ensure the accuracy of payments and claims declinations. • Interpret and apply computer generated loss estimates, engineer’s reports, and construction terminology. • Update and maintain comprehensive claim handling notations in our electronic claims management system and other related applications.

🎯 Requirements

• 5+ years of experience as a desk adjuster in the homeowner/property industry. • Adjusting all perils (Plumbing (water mitigation), theft, vandalism, wind, hail, and fire). • Understanding of various policies and how to evaluate and apply appropriate coverage. • Comfortable with contractors and vendors to resolve claims efficiently and within the policy provisions. • Experience conducting recorded statements. • Exceptional written and verbal communication skills including drafting professional letters and e-mails. • Ability to stay calm under pressure and deescalate difficult situations. • Proficient in handling complex claims with loss values up to $100K.

🏖️ Benefits

• Medical, Dental, and Vision • Short- and Long-Term Disability (Company Paid) • Voluntary Long-Term Disability • Employee Life & AD&D (Company Paid) • Voluntary Employee, Spouse, and Child Life & AD&D • Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA) • 401K with a generous matching contribution and no vesting schedule • 20 days of PTO annually (prorated based on hire date) • Company Paid Holidays and 2 “Choose Your Own Holidays”

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