Senior Manager, Strategic Accounts

Job not on LinkedIn

August 23

Apply Now

Receive Emails with Similar Jobs

Symbotic

WebsiteLinkedInAll Job Openings

Logistics • Artificial Intelligence • Retail

Symbotic is a company that transforms traditional warehousing with its flexible, scalable, and end-to-end advanced warehouse automation system. Utilizing A. I. -powered software, Symbotic integrates, orchestrates, and optimizes a fleet of intelligent, autonomous robots to enhance the flow of goods, maximize efficiency, and reduce costs in supply chain operations. Their innovative technology is designed for various sectors including retail grocery, general merchandise, food wholesale, footwear and apparel, and consumer packaged goods, offering solutions that drive competitive advantage by improving accuracy, speed, and flexibility in order fulfillment and inventory management.

501 - 1000 employees

Founded 2007

🤖 Artificial Intelligence

🛒 Retail

💰 Post-IPO Equity on 2022-06

📋 Description

• Manage a portfolio of priority client accounts, building and nurturing professional partnerships with decision-makers at multiple organizational levels, including plant, quality, and executive team members as appropriate . • Address client issues and resolve escalated challenges promptly, ensuring a high level of customer satisfaction and account retention while keeping each plant organized with an open issue, PDCA or tracking mechanism to ensure accountability across issues and speed to resolution. • Support business growth by identifying opportunities to expand services within existing accounts and contributing to new business development efforts where applicable. • Collaborate closely with cross-functional teams such as sales, technical, and operations to deliver tailored solutions that meet customer requirements. • Represent the team at customer meetings, industry events, and internal briefings to strengthen customer relationships and support company initiatives.

🎯 Requirements

• Bachelor’s degree required. • Minimum 12 years of experience in account management, client services, or sales, preferably within robotics, automation, or industrial technology sectors. • Strong communication , negotiation, and presentation skills, with proven ability to engage with stakeholders at multiple organizational levels. • An ability to proactively resolve client issues and manage multiple complex accounts simultaneously. • Technical acumen and comfort with innovative, fast-paced business environments.