Syneos Health
10,000+ employees
𧏠Biotechnology
đ Pharmaceuticals
âïž Healthcare Insurance
Biotechnology âą Pharmaceuticals âą Healthcare Insurance
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.
Call Center Agent, French and Italian
đ„ 0 minutes ago
đ«đ· France â Remote
âł Contract/Temporary
đĄ Mid-level
đ Senior
đ Call Center Representative
đŁïžđ«đ· French Required
đŁïžđźđč Italian Required
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Syneos Health
10,000+ employees
𧏠Biotechnology
đ Pharmaceuticals
âïž Healthcare Insurance
Biotechnology âą Pharmaceuticals âą Healthcare Insurance
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.
đ Description
âą Assist potential participants navigate the clinical trial process in a virtual call center âą Engage with people who have expressed interest in participating in clinical trials âą Assist with basic travel and reimbursement inquiries âą Conduct pre-screening interviews using provided scripts and guidelines âą Accurately record patient data and call outcomes in internal systems âą Collaborate with internal teams to ensure smooth hand-offs and documentation
đŻ Requirements
âą Must be fluent in French, Italian, and English âą Excellent communication and interpersonal skills âą Strong attention to detail and empathy when speaking with patients âą Reliable high-speed internet connection and quiet workspace âą Availability to work full-time, Monday through Friday âą GCP certification desired, but can be obtained during training
đïž Benefits
âą We are passionate about developing our people, through career development and progression âą Supportive and engaged line management âą Technical and therapeutic area training âą Peer recognition and total rewards program âą Commitment to building an inclusive culture
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