Customer Contract Manager, Budgeting Exp Required

🔥 26 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $79.8k - $139.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Syneos Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.

📋 Description

• Owns and manages the contracts process and works proactively with Project Leads and Business Development in the development and execution of contract documents with a primary focus on customer satisfaction • Drives identified corporate targets and departmental goals through active workload management and prioritization • Identifies project and/or individual contract-related risks and provides swift resolution to ensure timely execution of contracts and change orders • Maintains ownership of and manages contract process to ensure timely delivery and execution consistent with standard cycle times • Leads the negotiation and preparation of both financial and contractual terms within complex customer agreements • Provides clear analysis and recommendations to internal stakeholders and Project Leads • Collaborates closely with the Pricing and Proposals teams to finalize budgets and financial models • Effectively negotiates with Customers to achieve mutually acceptable financial outcomes • Updates and maintains timely records in Customer Relationship Management (CRM) system and Contract Management System based on Customer Contract Management (CCM) processes • Follows all CCM review processes and strives to consistently deliver a quality product to both internal stakeholders and external Customers

🎯 Requirements

• BA/BS degree in a Business Administration, Finance or Legal field • Minimum of 3 to 6 years of experience preferably in contract drafting, and/or contracts management within a pharmaceutical research, go to market, and/or healthcare environment; or equivalent combination of education, training, and experience • Must be customer-centric, self-motivated, and proactive • Flexibility in responding to job demands • Excellent problem-solving skills and above average attention to detail • Ability to perform several tasks simultaneously to meet critical deadlines • Strong analytical skills • Excellent interpersonal, verbal and written communication skills • Demonstrates effective time management skills • Ability to prioritize multiple tasks with management guidance and oversight • Ability to work successfully in a team environment and maintain effective working relationships with colleagues and manager • Professional ability to interact with individuals at all levels and different personalities

🏖️ Benefits

• Health benefits to include Medical, Dental and Vision • Company match 401k • Eligibility to participate in Employee Stock Purchase Plan • Eligibility to earn commissions/bonus based on company and individual performance • Flexible paid time off (PTO) and sick time