Patient Engagement Lead – Global Clinical Trial Recruitment and Retention

🔥 1 minute ago

🇷🇸 Serbia – Remote

⏰ Full Time

🟠 Senior

🎯 Recruiter

👻 Ghost score 10%

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Syneos Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.

📋 Description

• Lead discussions and collaborate with study-specific functional area leads and solution partners to identify issues affecting successful patient enrollment • Compile and interpret data to support sound business decisions and document agreed solutions • Apply knowledge of healthcare landscapes, patient recruitment solutions, and global patient recruitment strategies • Support mitigation strategy development • Lead development, preparation, approval, and distribution of integrated recruitment and retention tactics from sponsor contracting through closure • Define and lead community outreach activities, including advocacy group liaison and local chapter events • Orchestrate integrated solution partner operations, meetings, progress reporting, risk mitigation, gap identification, and efficiency implementation • Serve as quality-control gatekeeper for assigned studies • Develop or review Participant Engagement Plans and oversee periodic updates • Oversee translation, printing, distribution, inventory management, and destruction of patient recruitment and retention materials • Lead discussions with sponsors and internal teams about solution performance and enrollment adaptations • Support department resourcing by floating studies as needed • Act as the main point of contact for R&R Operations Project Managers and provide client updates and fiscal information • Manage projects within contracted budgets and timelines and support change orders • Identify, qualify, contract, and manage appropriate solution partners and resolve vendor issues • Ensure deliverables meet customer expectations through projections, reports, updates, risk assessment, mitigation, and scope-change documentation • Lead conversations about new enrollment strategies • Contribute to business development opportunities • Mentor junior staff and/or provide project management oversight • Lead or participate in change initiatives across the Inclusion & Access Department

🎯 Requirements

• BA/BS in the biological sciences or related discipline in the natural sciences/health care field (e.g. RN) • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, database applications), email, and internet • Strong presentation skills, interpersonal skills, and a team-oriented approach • Excellent verbal, written, communication, and time management skills • Ability to multitask under tight deadlines on several projects with specific and unique requirements • Attention to detail and high-quality work • Ability to be flexible, adapt to change, and work independently and as part of a team in a matrix environment • Equivalent experience, skills, and/or education will also be considered

🏖️ Benefits

• Career development and progression • Supportive and engaged line management • Technical and therapeutic area training • Peer recognition • Total rewards program • Inclusive culture • Reasonable accommodations, when appropriate, under the Americans with Disabilities Act