Site Payment Specialist – Sponsor-dedicated

🔥 0 minutes ago

🇭🇷 Croatia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of Syneos Health

Syneos Health

10,000+ employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.

📋 Description

• Set up, maintain, and close out project files and study information, including KPIs, regulatory documents, TMF, enrollment, AEs/SAEs, protocol deviations, site supplies, IRB re-approvals, and data queries • Maintain and distribute study-specific and financial reports, including vendor/site invoices, investigator payments, grants, pass-through payments, and forecasts • Lead internal and external meetings as directed by the Project Lead • Prepare and distribute meeting minutes and action items, and follow up with team members through closure • Record KPI status in assigned systems with Project Lead input and oversight • Assess and communicate KPIs with proposed action plans • Prepare and provide customer status reports with Project Lead oversight • Ensure study documents are archived according to applicable guidelines and policies • Serve as project representative for internal and external audits when needed • Support quality assurance activities, audit preparation, internal reviews, documentation, and resolution of actionable issues • Serve as primary customer contact when the Project Lead is out of the office, seeking Project Director input • Mentor and train Project Specialists when needed

🎯 Requirements

• Experience and deep expertise in clinical solutions/drug development are referenced, but no minimum years of experience is specified • Ability to set up, maintain, and close out project files and study information in databases and systems • Ability to maintain and distribute study-specific and financial reports, including vendor/site invoices, investigator payments, and forecasts • Ability to record and assess KPIs and prepare status reports for customers • Knowledge of study document archiving guidelines and policies • Ability to support quality assurance activities, audits, and internal reviews • Equivalent experience, skills, and/or education will be considered • Must be able to perform the essential functions of the job, with reasonable accommodations when appropriate

🏖️ Benefits

• Career development and progression • Supportive and engaged line management • Technical and therapeutic area training • Peer recognition • Total rewards program • Inclusive culture • Reasonable accommodations, when appropriate

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