Senior Site Reliability Engineer

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Synthesia

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

🔥 Funding within the last year

💰 $200M Series E - Synthesia on 2025-10

Artificial Intelligence • SaaS • B2B

<Synthesia> Synthesia is a SaaS AI video platform that enables businesses to create studio-quality videos without cameras, microphones, actors, or studios by using AI avatars and synthetic voiceovers. The platform supports 160+ languages, one-click translation/localization, an AI screen recorder, brand management, collaboration and analytics, and enterprise-grade security (SOC 2 Type II, GDPR). It’s marketed primarily to teams and enterprises for training, sales enablement, marketing, knowledge management and internal communications, helping companies scale video production while reducing time and cost.

📋 Description

• We're hiring a dedicated SRE to take real ownership of operational excellence across Cloud Infrastructure. • Your mission is to take genuine ownership of those domains, make them resilient to any single person, and raise the bar on how reliably we run. • You'll own domains end to end: understand them deeply, operate them well, and build the automation and tooling that make them boring. • take custody of the incident process: on-call quality, response, post-mortems, and driving down incident count, time-to-detect, and time-to-resolve. • automate low-frequency, high-consequence operations (the certificate-renewal class of problem), not just the high-frequency toil. • over time, deep ownership of a domain such as Temporal, observability, or Kubernetes operations, partnering with the engineers building in it. • own key external relationships and integrations (e.g. LLM API providers, third-party services), today managed manually and informally. • own cloud and platform cost visibility and efficiency, and the mechanics of how usage maps to billing.

🎯 Requirements

• Strong production operations experience on AWS and Kubernetes; comfortable with MongoDB and scripting/automation in Python. • An operations-and-reliability mindset — you take pride in systems that run quietly — paired with the instinct to engineer the problem away rather than absorb it manually. • Sound judgement on incidents and risk; calm and clear under pressure. • Influences through relationships and evidence, not escalation; comfortable owning a domain and partnering across teams. • Bonus: vendor/cost management exposure, Temporal, observability tooling.

🏖️ Benefits

• Remote (US East Coast preferred, for timezone coverage)