Director, Operational Merchandising

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Sysco

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B2B • Food and Beverage • Sustainability

Sysco is a global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, lodging establishments, and other customers who prepare meals away from home. The company's extensive product portfolio also includes equipment and supplies for the foodservice and hospitality industries. With a talented workforce of over 76,000 colleagues, Sysco operates 340 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024, Sysco generated sales of more than $78 billion. The company actively engages in sustainability efforts, partnering with food banks and advocating for farm-to-table initiatives. Sysco's mission is to support diverse communities, fight hunger, and be a trusted business partner by delivering quality products and innovative solutions.

10,000+ employees

Founded 1969

🤝 B2B

📋 Description

• Responsible for supporting the implementation of merchandising initiatives and driving the development of standard best practices designed to improve operational merchandising. • Responsible for the cross-functional coordination of all activities related to improving efficiencies and accomplishing defined business goals. • Work closely with Merchandising leadership at Corporate, Market, and Operating Companies levels. • Collaborate with leadership/associates from other functional teams or external partners to develop and standardize the tools, processes, and solutions aligned with the key operating initiatives. • Collaborate with all center-led and field teams, Sales, Marketing, Revenue Management, Business Technology, Finance, HR and other teams to develop field-ready tools, policies, routines, procedures, playbooks, training, and other capabilities required. • Lead the development of overall processes to ensure standardization and compliance across all tools, resources, and technology. • Work cross-functionally as an enabler of center strategy, field execution, and other functions. • Lead the development of field-ready playbooks, operating guidelines, and policies. • Serve as the business owner for all technology development with Business Technology. • Oversee the development of standardized reporting for key processes and routines. • Balance field input and creativity with the need for sustainable business process. • Contribute to the achievement of financial and non-financial goals and objectives set forth by leadership. • Creates and fosters high-performance culture, focused on engagement, accountability, innovation, collaboration, and continuous improvement with a customer focus.

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions required. • 8+ years of management/professional experience required. • Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred. • Experience in sales, planning marketing strategies, and successful public relation efforts. • Experience in working with and developing field-ready technology, tools, routines, playbooks, and standardized business approaches. • Knowledge and experience in how OPCO go to market across Sales, Merchandising, Finance, Supply Chain, and HR. • Ability to effectively lead and manage complex projects. • Demonstrates well-developed influencing skills with the ability to easily connect in a credible manner with field and headquarter leadership teams. • Proficiency in leading complex initiatives that include the cross-functional team leadership in the development of tools and technology. • Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations. • Able to drive consensus among key stakeholders with diverse needs and interests. • Thinks and acts proactively rather than reactively and directs resources and stakeholders accordingly. • Able to lead and manage a remote team with diverse knowledge, skills and abilities forward to achieve common goals and objectives. • Critical thinking and problem solving. • Working experience in SUS, SAP. • Working experience in Sysco field operations. • Qualitative and quantitative analysis. • Methodical and organized. • Program/Project Management. • Fluent in Microsoft Office Suite of Applications. • Previous implementation skills considered a plus. • Comfortable with ambiguity and willingness to make decisions. • Strong communicator, written and verbal.

🏖️ Benefits

• Sysco’s Benefits information available at https://SyscoBenefits.com