Senior Customer Solutions Architect

November 6

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Sysdig

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Cybersecurity • Cloud Security • Enterprise

Sysdig is a company that provides cloud and container security solutions. Their platform, Sysdig Secure, is designed to protect cloud-native applications by offering cloud workload protection, vulnerability management, and posture management. Sysdig focuses on real-time cloud security, detecting and responding to threats at cloud speed. The platform is a complete Cloud-Native Application Protection Platform (CNAPP) that prioritizes vulnerabilities, misconfigurations, and threats. Sysdig stands out for its runtime insights, allowing for near real-time alerting and efficient forensic investigations. They offer services across multi-cloud environments with a goal of safeguarding cloud credentials and preventing cyber threats.

201 - 500 employees

Founded 2013

🔒 Cybersecurity

🏢 Enterprise

💰 $350M Series G on 2021-12

📋 Description

• Reporting to the Sr Director, Customer Success you will be the trusted advisor to our customers on the Sysdig Platform. In this individual contributor role you will work with customers using our Sysdig Secure and Sysdig Monitor product offerings. • You will improve adoption and expansion within these customers from a technical angle: from onboarding, to implementation and technical enablement . Typically their large enterprise environments where scale, performance, and ad-hoc solutions are complex, require expert support. • You will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey. You will work with our Product Managers, influencing the product roadmap.

🎯 Requirements

• 10+years experience as solutions architect, field engineering or similar customer facing roles such as sales engineering, customer success engineering or DevOps consultant, having worked with SaaS companies. • Domain knowledge in Cloud Native technologies: Container, Kubernetes and Cloud. • 10+years experience with DevOps tools such as Terraform, Helm and API scripting. • Being familiar with security and monitoring such as Prometheus or Falco is a plus. • Excellent English language and ability to work in remote and international teams. • Experience building customer relationships, including implementation and identification of expansion opportunities.

🏖️ Benefits

• Extra days off to prioritize your well-being • 401(k) Retirement Savings Plan with a 3% company match • Maternity and Parental Leave • Mental health support for you and your family through the Modern Health app • Full health benefits package for you and your family