Senior UX Designer

🔥 9 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SysMap Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

Consulting • Marketing • Artificial Intelligence

SysMap Solutions is a services company devoted to offering technological development to its customers since 1997. With a focus on cloud solutions, Salesforce, mobile development, CRM, user experience, DevOps, machine learning, and digital transformation, SysMap Solutions leverages its extensive experience to craft complex codes and systems that meet client demands. The company prides itself on its ability to deliver tailored solutions, ensuring that the final product is precisely aligned with customer needs. In the Age of Information, SysMap Solutions stands out as a knowledgeable partner in technology.

📋 Description

• Map AS-IS and TO-BE journeys using Design Thinking, Service Design, and UX Research • Plan and conduct interviews, research, usability tests, and validation sessions with users and stakeholders • Design mobile and web journeys for financial, tax, legal, and operational processes • Translate user needs, business rules, and technical requirements into user flows, wireframes, clickable prototypes, and high-fidelity interfaces • Structure information architecture, user flows, and navigation flows for complex mobile and web products • Create low- and mid-fidelity wireframes • Develop clickable prototypes and high-fidelity interfaces, detailing interactions, states, rules, and exceptions • Apply UI Design, interaction design, WCAG accessibility, and usability principles • Serve as the Design System owner, evolving components, patterns, and guidelines • Conduct handoff to Development, documenting behaviors, states, rules, and specifications • Collaborate with Product, Technology, Operations, Data, Security, and Fraud Prevention teams • Monitor implementation through Design QA • Monitor conversion, abandonment, adoption, satisfaction, time to completion, user effort, and support contacts • Facilitate workshops and collaborative sessions • Define and track experience, conversion, abandonment, adoption, and satisfaction metrics • Apply Design Thinking and Service Design to continuously improve end-to-end journeys

🎯 Requirements

• Strong experience as a UX Designer or Product Designer • Experience with digital products and mobile applications • Experience in UX Research, including interviews and usability testing • Advanced proficiency in Figma • Experience mapping, redesigning, and transforming user journeys • Experience building and evolving onboarding journeys, document-capture flows, or digital transactional processes • Experience designing mobile-first flows • Knowledge of product and user experience metrics • Experience analyzing data to support UX decision-making • Ability to translate business needs into user-centered solutions • Experience working in agile environments and basic knowledge of Lean Inception and Scrum • Ability to work with complex processes and multiple stakeholders • Knowledge of Design Thinking and Service Design • Preferred: experience with high-frequency-use applications, transactional applications, B2B products, logistics, mobility, or fleet management solutions; journeys involving security and fraud prevention; tax-related journeys; digital accessibility; and products that balance regulatory requirements, user experience, and security