Manager, Platform Operations and Compliance

🕒 May 8

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System Automation Corporation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1973

☁️ SaaS

🏛️ Government

📋 Compliance

SaaS • Government • Compliance

System Automation Corporation is a company offering a SaaS, low-code application platform known as Evoke. This platform supports digital transformation through enterprise regulatory systems tailored for regulatory agencies and public sector needs. Evoke provides comprehensive licensing and regulation management as well as records management capabilities, aimed at modernizing operations and improving productivity for government agencies. Known for rapid deployment and high configurability, System Automation enhances the efficiency of regulatory operations, enabling secure cloud solutions for the public sector.

📋 Description

• Define and enforce platform reliability standards, including uptime, performance, and incident response expectations • Lead incident management processes, including coordination, communication, and post-incident reviews • Establish monitoring, alerting, and observability practices across the platform • Drive continuous improvement of operational processes and system stability • Oversee release processes, ensuring consistent and reliable deployments across environments • Partner with engineering teams to improve CI/CD pipelines and deployment workflows • Align release management practices with platform scalability and growth • Lead and mentor a team of engineers and analysts across operations, DevOps, and data functions • Collaborate with Product Engineering, QA, and Delivery teams to align priorities and execution • Act as an escalation point for complex technical and operational issues • Partner with security resources to ensure compliance (SOC 2, GovRAMP, NIST 800-53, etc.) • Own security audits for the Evoke platform, including audit readiness and remediation efforts • Oversee large-scale data migration and data operation efforts

🎯 Requirements

• 7+ years of experience in software engineering, DevOps, or platform operations • 2+ years of experience in a leadership or team management role • Strong understanding of cloud-native SaaS platforms (Azure preferred) • Experience with DevOps practices, CI/CD pipelines, and release management • Proven experience leading security compliance initiatives (SOC 2 and/or GovRAMP with GovTech experience preferred) • Ability to lead incident response and operational processes • Strong leadership, communication, and organizational skills • Familiarity with monitoring tools, cloud infrastructure, and deployment systems • Bachelor’s degree in Computer Science or related field (or equivalent experience)

🏖️ Benefits

• Uncapped PTO + flexible work environment • Health and Welfare options to include (medical, dental, and vision) health savings account with company contributions, medical flexible spending, and dependent care. • 401(k) with company match • Continuing education program