Support Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇦 Ukraine – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Syteca

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🔒 Cybersecurity

💸 Finance

🏥 Healthcare

Cybersecurity • Finance • Healthcare

Syteca is a cybersecurity platform that focuses on securing an organization’s internal environment by offering comprehensive solutions for privileged access management, user activity monitoring, and identity management. With a suite of tools designed to detect, record, and respond to insider threats, Syteca helps enterprises transform human risks into assets while ensuring data integrity and compliance with industry standards. The platform is adaptable and integrates seamlessly into existing IT infrastructures, making it a reliable choice for various industries, including finance, healthcare, and government.

📋 Description

• Support user inquiries on IT issues via email, ticketing system, and chats • Reproduce customer issues in a prepared environment • Participate in remote troubleshooting calls and demos with customers • Prepare customer-oriented documentation and guides • Hold technical presentations and online demos explaining the solution to prospective customers • Work Monday to Friday, 10:00 AM–19:00 PM

🎯 Requirements

• 1+ years experience in technical support • English language level: Upper-Intermediate and higher • Good communication skills • Knowledge of SQL queries and cloud computing platforms (AWS, Azure) would be a plus • Work experience with Linux and Mac OS (basic troubleshooting, logs collections) would be a plus • Experience in preparation and improvement of technical documentation would be a plus

🏖️ Benefits

• Remote work • Attractive salary adapted to your experience • Career advancement and professional growth • Personalized learning approach (mentoring, internal courses, knowledge sharing) • Regular development with an experienced team and development plan