Tabby
201 - 500 employees
💳 Fintech
🛍️ eCommerce
💰 $58M Series C on 2023-01
Fintech • eCommerce
Tabby is a payment solutions company that allows shoppers to split their purchases into four interest-free monthly payments, making shopping more accessible and convenient. Tabby provides an app that helps users discover and track the best products, brands, and deals. The service is available for a wide range of categories, including fashion, beauty, electronics, and more, and integrates with VISA for broad acceptance. Additionally, Tabby offers business solutions to increase sales by removing price barriers and supports shoppers through its Tabby Care service, which facilitates easy returns and payment holds in case of purchase issues.
Senior ServiceDesk Reliability Engineer – SDRE
🕒 April 22
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Tabby
201 - 500 employees
💳 Fintech
🛍️ eCommerce
💰 $58M Series C on 2023-01
Fintech • eCommerce
Tabby is a payment solutions company that allows shoppers to split their purchases into four interest-free monthly payments, making shopping more accessible and convenient. Tabby provides an app that helps users discover and track the best products, brands, and deals. The service is available for a wide range of categories, including fashion, beauty, electronics, and more, and integrates with VISA for broad acceptance. Additionally, Tabby offers business solutions to increase sales by removing price barriers and supports shoppers through its Tabby Care service, which facilitates easy returns and payment holds in case of purchase issues.
📋 Description
• Provide reliability support through SRE fundamentals. • Develop scripts and automation for workflow efficiency. • Collaborate with engineering teams on incidents and resolutions. • Participate in and facilitate engineering meetings.
🎯 Requirements
• Terraform: prior hands-on experience (or readiness to close the gap quickly); • SRE fundamentals: core metrics SLO/SLI, error budget, MTTA/MTTR, toil management, postmortems; • Go/Python: write scripts/CLIs against REST APIs (pagination, retries, idempotency); export data to a database (Go preferred); • Jira Service Management (+JSM Operations) API + Automation: JQL/CRUD, webhooks, webhooks actions, fields set up, SLA/escalations; • GCP Basic: deploying small tasks on Cloud Run/Functions. BigQuery; • Incident recording and participation in resolution; • Autonomy & proactivity; strong teamwork (critical); ability to own tasks end-to-end and collaborate with engineering and product; ability to identify bottlenecks; • Communication (English B2+): running war-rooms, facilitating meetings with engineering leads and product managers.
🏖️ Benefits
• Full-time B2B contract • Fully remote setup, work from anywhere in Europe • Up to 20% tax allowance • 22 paid leave days annually • Stock options (ESOP) in a fast-scaling, pre-IPO company • Flexi benefits you can use for wellness, travel, or learning • Work alongside a high-performing, international engineering team in a global fintech unicorn
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