ibex. Pakistan
B2B • Recruitment
ibex. Pakistan is a business process outsourcing (BPO) employer operating across many cities in Pakistan, providing customer support (voice, email, chat), back-office functions, IT and infrastructure services, and talent development programs. The company runs recruitment and training initiatives such as the ibex Learning Academy and a talent app, and offers a broad set of roles spanning operations, quality assurance, development, security, and creative services. It emphasizes community programs, corporate social responsibility, and large-scale hiring across multiple locations.
Data Scientist
Job not on LinkedIn
October 22
ibex. Pakistan
B2B • Recruitment
ibex. Pakistan is a business process outsourcing (BPO) employer operating across many cities in Pakistan, providing customer support (voice, email, chat), back-office functions, IT and infrastructure services, and talent development programs. The company runs recruitment and training initiatives such as the ibex Learning Academy and a talent app, and offers a broad set of roles spanning operations, quality assurance, development, security, and creative services. It emphasizes community programs, corporate social responsibility, and large-scale hiring across multiple locations.
📋 Description
• Design and implement chatbot solutions using OpenAI API and fine-tuned models. • Develop workflows for context-aware chat leveraging vector databases (e.g., Pinecone, FAISS, Weaviate, Milvus). • Architect and deploy AI services on AWS (S3, Lambda, API Gateway, ECS/EKS, etc.) for scalability and reliability. • Integrate chatbot functionality into the existing web application (frontend and backend support). • Build and maintain ETL pipelines for knowledge ingestion and retrieval. • Collaborate with product manager and engineers to align features with business needs. • Ensure version control, collaboration, and code quality using GitHub workflows. • Monitor performance, optimize model responses, and improve user experience through feedback loops. • Research and implement emerging AI/NLP techniques to keep the chatbot cutting-edge.
🎯 Requirements
• Bachelor’s or Master’s in Computer Science, Data Science, AI/ML, or related field • Strong hands-on experience with OpenAI API and conversational AI systems • Proficiency in Python (Flask or Django experience a plus) • Solid understanding of vector databases (Pinecone, FAISS, Weaviate, Milvus) • Familiarity with REST APIs, GraphQL, and web application integration • Proficient in GitHub for version control, CI/CD, and collaborative development • Strong knowledge of machine learning, NLP, embeddings, and retrieval-augmented generation (RAG) • Excellent problem-solving, communication, and teamwork skills.
🏖️ Benefits
• 100% Remote / WFH setup • Competitive compensation package • Company-issued equipment & peripherals • 13th Month Pay • 7th Month Bonus • Paid Time Off
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