Talent Outsourcing Channel Solutions
Recruitment • HR Tech • B2B
Talent Outsourcing Channel Solutions is a firm that provides outsourced talent and staffing services focused on supporting channel partners, go-to-market teams, and client organizations. The company likely offers recruitment, workforce outsourcing, and channel enablement solutions to help businesses scale sales, technical, and support personnel through managed staffing, RPO, or contingency hiring models. Analysis based solely on the company name as no additional text was provided.
Customer Service Representative
Job not on LinkedIn
November 5
Talent Outsourcing Channel Solutions
Recruitment • HR Tech • B2B
Talent Outsourcing Channel Solutions is a firm that provides outsourced talent and staffing services focused on supporting channel partners, go-to-market teams, and client organizations. The company likely offers recruitment, workforce outsourcing, and channel enablement solutions to help businesses scale sales, technical, and support personnel through managed staffing, RPO, or contingency hiring models. Analysis based solely on the company name as no additional text was provided.
📋 Description
• Manage large amounts of incoming calls • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts, and file documents • Follow communication procedures, guidelines, and policies • Take the extra mile to engage customers
🎯 Requirements
• Proven customer support experience or experience as a client service representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • High school degree
🏖️ Benefits
• Flexible work arrangements
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