Billing Specialist

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October 31

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Talent Sam

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Recruitment • HR Tech • B2B

Talent Sam is a company that specializes in recruitment and HR services, focusing on providing highly-skilled, English-speaking talent from South Africa. They streamline the hiring process by vetting and sourcing candidates, handling employment contracts, and managing payroll, taxes, and compliance. Talent Sam acts as the employer of record, making international hiring simple and cost-effective. They cater to a variety of industries, including ecommerce, startups, marketing, sales, finance, and healthcare, ensuring fast turnaround and comprehensive management for their clients.

11 - 50 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

📋 Description

• Accurately and promptly bill customer accounts, including contract entry into the billing system and invoice creation • Ensure billing processes comply with Revenue Recognition and other accounting policies • Conduct regular audits of customer accounts to ensure accuracy and completeness of billing information • Process payments daily and address chargeback/rejection inquiries from payment processors • Respond to customer billing queries via the AR inbox (Zendesk tickets) • Prepare and review write-offs and ensure timely collection of receivables • Apply credits and perform cash application activities • Manage all billing-related tasks in Zoho CRM • Perform monthly account audits and assist with month-end close processes • Support ad-hoc finance projects and process improvement initiatives • Quickly learn and adapt to new finance systems and software

🎯 Requirements

• Bachelor’s Degree in Accountancy or a related field • Previous experience in a remote work environment • Strong analytical skills, numerical aptitude, and exceptional attention to detail • Solid understanding of MRR, revenue recognition, and deferred revenue • Proficiency in QuickBooks Online or similar accounting software • Experience with Zoho CRM (ticketing system) • Familiarity with Looker, Stripe, and Ordway is an advantage • Skilled in accounts receivable and/or collections processes • Comfortable communicating with customers regarding billing matters in a professional and clear manner • Highly trainable, fast learner, and not afraid to ask questions • Excellent English communication skills (written and verbal) • Proactive and capable of working independently with minimal supervision

🏖️ Benefits

• Health insurance • Professional development • Flexible working arrangements