Talentus Global
201 - 500 employees
Founded 2020
🤝 B2B
🎯 Recruiter
🏢 Enterprise
B2B • Recruitment • Enterprise
Talentus Global is a global talent and IT services company that provides smart sourcing, dedicated teams, managed IT services, and software outsourcing. It delivers engineering talent and project-based solutions across enterprise platforms such as Salesforce, ServiceNow, SAP, MuleSoft, Microsoft Dynamics 365, and EMR/EHR (Epic & Cerner), and supports clients across sectors including higher education. Talentus Global also operates talent marketplace and referral programs to scale technical teams and manage end-to-end delivery.
Senior IT Support Engineer – Part-Time
Job not on LinkedIn
🔥 0 minutes ago
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Talentus Global
201 - 500 employees
Founded 2020
🤝 B2B
🎯 Recruiter
🏢 Enterprise
B2B • Recruitment • Enterprise
Talentus Global is a global talent and IT services company that provides smart sourcing, dedicated teams, managed IT services, and software outsourcing. It delivers engineering talent and project-based solutions across enterprise platforms such as Salesforce, ServiceNow, SAP, MuleSoft, Microsoft Dynamics 365, and EMR/EHR (Epic & Cerner), and supports clients across sectors including higher education. Talentus Global also operates talent marketplace and referral programs to scale technical teams and manage end-to-end delivery.
📋 Description
• Provide advanced technical support for end users. • Troubleshoot hardware, software, networking, and cloud-related issues with an SLA in place. • Provide remote IT support and resolve incidents efficiently and following an SLA in place as well as an RCA. • Support and manage Microsoft 365 environments, including: • Office 365 applications • Microsoft Teams • OneDrive • Exchange Online • User accounts and permissions • Assist with Azure Portal administration and troubleshooting. • Manage user access, licenses, and security configurations. • Document incidents, solutions, and technical procedures. • Support IT projects, migrations, and technology improvements. • Configure and support domains, IP's, virtual cloud environments (VPS), hosting environments.
🎯 Requirements
• Minimum 5 years of experience in IT Support or related roles remotely and following an SLA. • Practical experience supporting Microsoft environments. • Strong troubleshooting and analytical skills. • Ability to work independently in a remote environment. • Strong communication skills with technical and non-technical users. • Experience supporting users in a global environment and across different time-zones. • Must have a minimum of B2 English Level.
🏖️ Benefits
• Contractor model • Remote model • Salary in $USD • Benefits courses and/or certifications • Opportunity to work with top-tier U.S. clients. • Entrepreneurial, multicultural team culture.
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