Customer Care Representative, French

🕒 Yesterday

🇫🇷 France – Remote

💵 €11 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TalentWorldGroup Plc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Customer Support

TalentWorldGroup Plc. is a revolutionary multilingual contact center and international marketplace for premium customer support projects for remote talents. The company is on a mission to reinvent professional home-based working, creating a flexible and scalable outsourcing solution for clients around the globe. By supporting all major languages and dialects, TalentWorldGroup aims to simplify outsourcing while ensuring data protection and utilizing state-of-the-art technology to deliver exceptional customer service.

📋 Description

• Handle customer support requests via email • Assist French-speaking customers with orders, deliveries, returns, product advice, warranty and subscription requests • Provide clear, friendly, and professional written communication • Resolve customer concerns efficiently • Accurately document customer interactions • Follow internal processes and guidelines • Ensure high-quality service standards • Participate in 6 hours of training starting October 1, 2026

🎯 Requirements

• Proficient French speaker (C2) • Professional English speaker • Previous customer support experience • Strong written communication and problem-solving skills • Comfortable working independently in a remote environment • Weekend availability required • Available for 10–15 hours per week initially, scaling to 20 hours per week • Stable wired internet connection (LAN required) • Desktop or laptop with Windows 11 or macOS 14 minimum • Minimum 1.8 GHz processor • 8 GB RAM • 10 GB free disk space • Wired USB headset

🏖️ Benefits

• Fully remote, flexible setup • Long-term project potential • Gamification program incentives • Opportunity to work with international clients • Structured onboarding and support