Customer Success Manager

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Logo of Tambo

Tambo

eCommerce • Marketplace • SaaS

Tambo is a global provider of marketplace data, technology, and services, specializing in accelerating brand growth on Amazon and other marketplaces both in the UK and internationally. Their offerings include managed services for content optimization, Amazon advertising, marketplace analytics, and consultancy, all designed to empower brands and agencies to enhance their marketplace performance and drive profitable growth. Tambo works with leading brands and provides innovative SaaS solutions to help them outpace the competition.

📋 Description

• Manage relationships with key stakeholders • Coordinate care and monitor internal KPIs • Ensure high partner satisfaction and low churn • Develop tools to improve team workflows

🎯 Requirements

• 3 or more years in a customer success or similar role • Skilled at Excel • Data analysis • Problem solving • Operations

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