Accounts Receivable Analyst II

🕒 Yesterday

🇺🇸 United States – Remote

💵 $65k - $74k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

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Tandem Diabetes Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔧 Hardware

☁️ SaaS

👥 B2C

Hardware • SaaS • B2C

Tandem Diabetes Care is a medical device company that designs and manufactures insulin pumps and automated insulin delivery systems powered by its Control-IQ+ predictive algorithm. Its products, including the t:slim X2 and Tandem Mobi, integrate with continuous glucose monitors and compatible smartphones, support remote software updates, and are accompanied by mobile and cloud-based applications, training, and 24/7 support to help people manage insulin therapy.

📋 Description

• Apply knowledge of the insurance reimbursement cycle to ensure a successful reimbursement program • Research and resolve issues that arise in the collection process, beyond standard denials and requests • Display thorough understanding of insurance/managed care organizations, specifically in areas such as credit balances, unapplied cash, and refunds • Audit the accuracy of billing information entered in the system and monitor the operation of the billing systems • Develop a strong understanding of the accounting system and resolve discrepancies relating to Reimbursement • Perform regular review of transactional activity, reconciliations, and resolution of outstanding items • Assist with the development and implementation of policies and processes • Assist in training team members in the reconciliation process • Keep up to date on all Tandem products and services • Confirm completion of required training plan before assuming job responsibilities • Ensure work is performed in compliance with company policies including Privacy/HIPAA, Sarbanes-Oxley and other regulatory, legal, and safety requirements

🎯 Requirements

• BA/BS degree or equivalent combination of education and applicable job experience • 5 years’ experience in medical collections environment or equivalent experience • Prior experience billing durable medical equipment preferred • Knowledge of generally accepted accounting principles (GAAP) preferred • Prior experience in diabetes or other disease management device/diagnostics preferred • Understanding of medical billing, insurance claim processing, appeals, and follow up procedures • Demonstrated ability to effectively communicate over the phone with customers and insurance companies to resolve clear-cut issues and answer questions according to department protocols and requirements • Ability to interpret Explanation of Benefits provided by health care providers • Ability to investigate overpayments and resolve efficiently • Knowledge of claims clearing houses and the basic functionality of these services • Strong analytical, quantitative, problem solving and technical skills to resolve accounts receivable inventory • Skilled at presenting information in a clear, concise manner to all levels within the department • Skilled at contributing on a consistent basis to team initiatives in a thorough and timely manner • Able to react to changing situations in a timely, calm, and confident manner • Experience with MS Office suite (Word, Excel, and Outlook), Internet, customer relationship management systems (CRM) and accounting software (GP).

🏖️ Benefits

• medical, dental, vision insurance available your first day • health savings accounts • flexible spending accounts • 11 paid holidays per year • a minimum of 20 days of paid time off (with accrual starting on day 1) • 401(k) plan with company match • Employee Stock Purchase plan