Scheduling Coordinator – Home Care Operations

Job not on LinkedIn

🔥 18 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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Tandem Diabetes Care

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology • Healthcare

Tandem Diabetes Care is a company dedicated to improving the lives of individuals living with diabetes by creating innovative insulin delivery systems. Their flagship products include the t:slim X2 insulin pump and the Tandem Mobi System, both designed to seamlessly integrate with mobile technology for enhanced user experience. With features like automated insulin delivery and extensive support and education resources, Tandem Diabetes Care aims to empower users in managing their diabetes effectively and comfortably.

📋 Description

• Coordinate and adjust caregiver schedules throughout the day • Process same-day schedule changes and new care requests • Respond to caregiver and client phone calls, texts, and Teams messages • Manage caregiver call-outs and secure replacement coverage • Monitor caregiver arrivals and visit check-ins • Support Targeted Care and On Demand operations throughout the afternoon and evening • Serve as backup for the Scheduling Manager during PTO and days off • Update payroll time records based on verified visit information • Maintain accurate documentation in our CRM • Collaborate closely with Care Coordinators and the Operations team to ensure seamless service

🎯 Requirements

• At least 2 years of experience in home care scheduling, healthcare operations, staffing, dispatch, or a similar fast-paced operations environment • Experience coordinating schedules and handling time-sensitive issues • Strong customer service and phone communication skills • Comfort working with multiple software platforms simultaneously • Previous remote work experience is a plus • Experience with CRM and scheduling software is preferred.

🏖️ Benefits

• No two days are the same. • You'll play a key role in ensuring clients receive the care they need while supporting caregivers throughout their day. • You'll work alongside an experienced operations team that values collaboration, ownership, responsiveness, and finding solutions.