Tandem Health
Tandem Health is a Federally Qualified Health Center (FQHC) and accredited patient-centered medical home (PCMH) providing comprehensive, personalized healthcare services to the Sumter community at large regardless of their ability to pay. We are not a free clinic. Rather we offer a sliding fee scale to qualifying patients based on the size of their family and income to improve their access to the high quality healthcare services they deserve. We also accept most insurances, including Medicare and Medicaid, enhancing our ability to care for our local community.
201 - 500 employees
Medical Operations
Job not on LinkedIn
October 15
🗣️🇳🇴 Norwegian Required
Tandem Health
Tandem Health is a Federally Qualified Health Center (FQHC) and accredited patient-centered medical home (PCMH) providing comprehensive, personalized healthcare services to the Sumter community at large regardless of their ability to pay. We are not a free clinic. Rather we offer a sliding fee scale to qualifying patients based on the size of their family and income to improve their access to the high quality healthcare services they deserve. We also accept most insurances, including Medicare and Medicaid, enhancing our ability to care for our local community.
201 - 500 employees
đź“‹ Description
• Guide clinicians through onboarding, training, and day-to-day support via tools like Intercom. • Ensure clinicians are getting the most out of Tandem, solving problems and gathering feedback for continuous improvement. • Build templates and prompts, and contribute to ongoing refinement of Tandem’s AI assistant. • Run live product demos for prospective clients and support commercial efforts. • Log and manage clinical safety incidents and optimise internal operations to scale safely. • Work closely with product, engineering, and commercial teams to ensure smooth rollout and workflow integration. • Represent Tandem at conferences, events, and workshops, sharing our vision with clinicians and stakeholders.
🎯 Requirements
• Clinical experience in a healthcare setting (e.g. general practice, private practice, hospital roles). • Some experience in consulting, corporate, or startup environments. • A passion for technology, AI, and its potential to transform healthcare. • Excellent communication and collaboration skills - comfortable working with clinicians, engineers, and commercial teams. • Strong organisational skills and a process-driven mindset. • A strong sense of ownership and initiative coupled with a proactive and curious approach • Willingness to work flexibly, travel as needed, and step up during critical moments. • Fluency in Norwegian, with the ability to engage confidently with local stakeholders • Familiarity with prompting and large language models (LLMs). • Experience working in a healthtech or SaaS company. • Exposure to regulatory standards in the EU (e.g. clinical safety, digital health compliance). • Experience running implementation projects or customer-facing rollouts.
🏖️ Benefits
• Competitive salary & company stock options • 25 days/year of paid vacation • Social and team-building activities (off-sites, after works, winter/summer parties) • An opportunity to make a real positive impact in the world of healthcare • Work with some of the best minds in AI, healthcare, and engineering.
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