Service Management Consultant – m/f/d

🕒 November 25, 2025

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TAP.DE Solutions GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2007

🔒 Cybersecurity

🤝 B2B

🏢 Enterprise

Cybersecurity • B2B • Enterprise

<TAP. DE Solutions GmbH> TAP. DE Solutions GmbH is a German IT services and consulting company specializing in workplace and service management, data protection, compliance, endpoint security and IT asset management. They provide consulting, implementation, operation support, security assessments, process consulting and business analytics, working with enterprise and public-sector customers and partnering with vendors like Matrix42, DriveLock, SolarWinds, TeamViewer and yubico. TAP. DE emphasizes European solutions, data sovereignty and compliance-focused, enterprise-grade implementations.

📋 Description

• You advise our clients from the upper mid-market, large enterprises and the public sector on the continuous development of digital technologies • You support our clients in defining, implementing and optimizing integrated solutions based on Matrix42 and Ivanti technologies • You take on process consulting and (partial) project management for ESM (Enterprise Service Management) implementations in the areas of Finance, Logistics/Warehouse and Retail • In collaboration with the client, you develop concepts and coordinate them with other subprojects • You are also responsible for planning, budgeting, controlling and reporting within your area of responsibility • You provide customer service support and assist in presales projects

🎯 Requirements

• University degree or equivalent qualification • Strong methodological and facilitation skills • Analytical aptitude • Experience in process analysis and design • Passion for new technologies • Enjoy working in teams, on challenging projects and with people • High motivation and willingness to learn, as well as general willingness to travel

🏖️ Benefits

• Health package + Wellpass program • Company-subsidized pension plan • Mentoring program • Flat hierarchy with short decision-making paths • Flexible working-time models (part-time, 4-day week, mobile work, reduced working hours, generous flexitime) • Continuous development opportunities through ongoing knowledge exchange, knowledge transfer and internal and external training programmes