Service Management Consultant – Matrix42

🕒 December 26, 2025

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TAP.DE Solutions GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2007

🔒 Cybersecurity

🤝 B2B

🏢 Enterprise

Cybersecurity • B2B • Enterprise

<TAP. DE Solutions GmbH> TAP. DE Solutions GmbH is a German IT services and consulting company specializing in workplace and service management, data protection, compliance, endpoint security and IT asset management. They provide consulting, implementation, operation support, security assessments, process consulting and business analytics, working with enterprise and public-sector customers and partnering with vendors like Matrix42, DriveLock, SolarWinds, TeamViewer and yubico. TAP. DE emphasizes European solutions, data sovereignty and compliance-focused, enterprise-grade implementations.

📋 Description

• You advise our clients from the upper mid-market, large enterprises, and the public sector on the continuous advancement of digital technologies • You support clients in defining, implementing, and optimizing integrated solutions based on Matrix42 and Ivanti technologies • You provide process consulting and (partial) project leadership for ESM (Enterprise Service Management) implementations in Finance, Logistics/Warehouse, and Retail • In collaboration with the client, you develop concepts and align them with other subprojects • You are also responsible for planning, budgeting, controlling, and reporting within your area of responsibility • You provide support services for customer support and assist in presales projects

🎯 Requirements

• University degree or equivalent qualification • Strong methodological and facilitation skills • Analytical mindset • Experience in process analysis and design • Passion for new technologies • Enjoy working in teams, tackling challenging projects, and interacting with people • High commitment and eagerness to learn, with a willingness to travel

🏖️ Benefits

• Health package + Wellpass program • Subsidized company pension plan • Mentoring program • Flat hierarchies with short decision-making processes • Work-life balance is important to us: flexible working models (part-time, 4-day week, mobile work/remote work, reduced hours, generous flexitime) • Continuous development opportunities through regular knowledge exchange, knowledge transfer, and internal and external training programs