Service Management Consultant – Southern Germany

🕒 October 29, 2025

🏢🏡 Karlsruhe – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🗣️🇩🇪 German Required

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Logo of TAP.DE Solutions GmbH

TAP.DE Solutions GmbH

WebsiteLinkedIn

11 - 50 employees

Founded 2007

🔒 Cybersecurity

🤝 B2B

🏢 Enterprise

Cybersecurity • B2B • Enterprise

<TAP. DE Solutions GmbH> TAP. DE Solutions GmbH is a German IT services and consulting company specializing in workplace and service management, data protection, compliance, endpoint security and IT asset management. They provide consulting, implementation, operation support, security assessments, process consulting and business analytics, working with enterprise and public-sector customers and partnering with vendors like Matrix42, DriveLock, SolarWinds, TeamViewer and yubico. TAP. DE emphasizes European solutions, data sovereignty and compliance-focused, enterprise-grade implementations.

📋 Description

• You advise our clients from the upper mid-market, large corporations and the public sector on the continuous development of digital technologies • You support our clients in defining, implementing and optimizing integrated solutions based on Matrix42 and Ivanti technologies • You take on process consulting and (partial) project management for ESM (Enterprise Service Management) implementations in the areas of Finance, Logistics/Warehouse and Retail • In collaboration with the client, you develop concepts and align them with other subprojects • You are also responsible for planning, budgeting, controlling and reporting within your area of responsibility • You provide support services in customer service and assist in presales projects

🎯 Requirements

• Successfully completed university degree or equivalent qualification • Strong methodological and facilitation skills • Analytical mindset • Experience in process analysis and design • Passion for new technologies • Enjoy working in a team, on challenging projects and with people • High commitment and willingness to learn, as well as willingness to travel

🏖️ Benefits

• Health package + Wellpass program • Subsidized company pension plan • Mentoring program • Flat hierarchies combined with short decision-making paths • Flexible working models (part-time, 4-day week, mobile work, reduced working hours, generous flexitime) • Continuous development opportunities through ongoing knowledge exchange, knowledge transfer and internal and external training programs

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