Service Management Consultant — Southern Germany

🕒 December 26, 2025

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TAP.DE Solutions GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2007

🔒 Cybersecurity

🤝 B2B

🏢 Enterprise

Cybersecurity • B2B • Enterprise

<TAP. DE Solutions GmbH> TAP. DE Solutions GmbH is a German IT services and consulting company specializing in workplace and service management, data protection, compliance, endpoint security and IT asset management. They provide consulting, implementation, operation support, security assessments, process consulting and business analytics, working with enterprise and public-sector customers and partnering with vendors like Matrix42, DriveLock, SolarWinds, TeamViewer and yubico. TAP. DE emphasizes European solutions, data sovereignty and compliance-focused, enterprise-grade implementations.

📋 Description

• You advise our clients from the upper mid-market, large enterprises and the public sector on the continuous advancement of digital technologies • You support our clients in defining, implementing and optimizing integrated solutions based on Matrix42 and Ivanti technologies • You take on process consulting and (partial) project leadership for ESM (Enterprise Service Management) implementations in the areas of Finance, Logistics/Warehouse and Retail • In collaboration with the client you develop concepts and coordinate these with other sub-projects • You are also responsible for planning, budgeting, controlling and reporting within your area of responsibility • You provide support services in customer service and assist in presales projects

🎯 Requirements

• Successfully completed university degree or a comparable qualification • Strong methodological and facilitation skills • Analytical aptitude • Experience in process analysis and design • Passion for new technologies • Enjoy working in a team, tackling challenging projects and working with people • High commitment to performance and learning, and a willingness to travel

🏖️ Benefits

• TAP.DE health package + Wellpass program • Employer-subsidized company pension scheme • Mentoring program • Flat hierarchies combined with short decision-making processes • Work–life balance is important to us: flexible working models (part-time, 4-day week, mobile work, reduced hours, generous flexitime) • Continuous development opportunities through ongoing exchange of experience, knowledge transfer and internal and external training programs