Senior Specialist, Guest Relations

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🔥 0 minutes ago

🌵 Arizona, Minnesota, +3 more states – Remote

🌵 Arizona – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $18 / hour

⏰ Full Time

🟠 Senior

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Target

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1946

🛒 Retail

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2007-12

Retail • B2C • eCommerce

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation, and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship, and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

📋 Description

• Provide a Target-branded experience with every guest interaction • Support guests across multiple communication channels—including phone, email and chat • Resolve guest issues in a timely manner while maintaining guest privacy • Identify, evaluate and communicate guest trends to leadership promptly • Maintain department performance standards and goals related to performance and quality service

🎯 Requirements

• High School Diploma or GED • Ability to work a flexible schedule including nights, weekends and holidays • 1-2 years of previous guest experience or customer service experience • Excellent verbal and written communication skills • Strong technical skills • Ability to engage via a Target issued web camera for required meetings, trainings and/or interactions • Access to a Home work space that is clear of noise distractions • Ability to lift and carry up to 25 pounds of equipment

🏖️ Benefits

• Health insurance • 401(k) • Employee discount • Paid sick leave • Paid national holidays • Paid vacation