Technical Writer

Job not on LinkedIn

🔥 12 hours ago

🇪🇪 Estonia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔏 Technical Writer

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tarık Dönmez

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🎯 Recruiter

Recruitment

Tarık Dönmez is an İnsan Kaynakları Direktörü (HR Director) who focuses on finding, developing and aligning the right talent with organizational culture. He specializes in strategic human resources management, employee experience, leadership development, organizational efficiency, recruitment, payroll and team building. He emphasizes transparency, sustainability and innovative HR practices to prepare organizations for the changing world of work and aims to create environments where employees can realize their potential and pursue meaningful career paths.

📋 Description

• Write and maintain user guides, help center articles, release notes, API documentation, and in-app content • Partner with Product Managers and Engineers to understand new features ahead of release and translate them into customer-facing documentation • Interview subject matter experts to extract and structure technical information • Own documentation projects end-to-end, from planning and drafting through review, publishing, and maintenance • Audit and refresh existing documentation as the product evolves • Work within and help evolve the style guide, templates, and content standards • Collaborate with Support and Customer Success to identify documentation gaps based on customer questions and tickets • Contribute to information architecture decisions for the docs site/help center • Use analytics and customer feedback to measure content effectiveness and prioritise updates • Occasionally support other content needs, including release announcements, internal knowledge base articles, and onboarding materials

🎯 Requirements

• 2+ years of professional technical writing experience, ideally in a SaaS, software, or technology environment • Proven ability to explain complex technical concepts simply for a non-technical or semi-technical audience • Strong written English — grammar, clarity, tone, and structure • Experience working directly with engineers and/or product managers to gather technical information • Experience using AI writing/authoring tools to accelerate drafting or content audits • Familiarity with a documentation/help center platform such as Confluence, Zendesk Guide, ReadMe, GitBook, ClickHelp, MadCap Flare, or similar • Basic understanding of software development concepts, including APIs, releases, bug vs. feature, and staging vs. production • Experience with version control or structured content workflows, such as Git, Markdown, or a CMS-based review process • A strong portfolio of published documentation samples • Self-directed and organised, with the ability to manage multiple documentation projects and deadlines simultaneously • A background or interest in information architecture and taxonomy design • Familiarity with Markdown, HTML/CSS basics, or static site generators such as Docusaurus, Hugo, or Jekyll • Nice to have: Experience with DITA/XML or structured authoring/single-sourcing • Nice to have: Experience documenting REST or GraphQL APIs, including reading OpenAPI/Swagger specs • Nice to have: Exposure to localization/translation workflows for multi-language documentation • Nice to have: Basic screen recording/video or GIF creation skills for tutorials • Nice to have: Familiarity with UX writing or in-app microcopy • Nice to have: Experience with content analytics, such as Google Analytics or docs-specific analytics • Nice to have: Prior experience in a fast-growing startup or scale-up environment • Nice to have: Basic scripting or command-line comfort

🏖️ Benefits

• Remote & flexible working – with hybrid options in London or Chichester • Laptop & home office budget – 500 EUR to set up your ideal workspace • Private Medical Insurance with Aviva, including Dental & Optical • Group Life Insurance & Yulife Wellbeing & Rewards • Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace • EAP confidential benefit – 24/7 access to compassionate guidance & expert advice • 25 days holiday + bank holidays • Training, support, and personal development