Business Insights Analyst

🔥 10 minutes ago

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TaskUs

10,000+ employees

Founded 2008

🤝 B2B

☁️ SaaS

💸 Finance

💰 Private Equity Round on 2018-08

B2B • SaaS • Finance

TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.

📋 Description

• Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Power Bi reports, and write SQL scripts • Extract insights from these data activities to inform business decisions • Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop specific, actionable recommendations for business leaders • Define metrics that are independent, holistic, accurate, encourage the right behaviors, and are aligned with company strategy and objectives • Manage relationships and small projects with cross-functional stakeholders • Map business processes to their corresponding data flows • Proactively identify and surface opportunities to improve efficiency for Operation and Internally as well

🎯 Requirements

• 3+ years of experience in data science, data analysis, analytics, business intelligence, or reporting • Extremely proficient in SQL; experience with R, Python is a plus • 2+ years’ Experience with PowerBI • Experience in doing exploratory data analysis, prototyping, testing hypotheses, performing root cause analyses, modeling business processes, building forecasts, creating predictive models, defining metrics, and/or measuring business performance • Track record of linking data and analytics to business strategy and operations to drive real impact • Working knowledge of probability and statistics • Experience with process improvement is a plus • Team player who builds strong relationships and establishes trust with business leaders, Engineers, and colleagues • Exceptional written and verbal communication skills • Strong professional skepticism

🏖️ Benefits

• competitive industry salaries • comprehensive benefits packages • wellness programs • professional growth opportunities • internal mobility

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