TaskUs
10,000+ employees
Founded 2008
🤝 B2B
☁️ SaaS
💸 Finance
💰 Private Equity Round on 2018-08
B2B • SaaS • Finance
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Security Operations Center Associate
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🔥 0 minutes ago
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TaskUs
10,000+ employees
Founded 2008
🤝 B2B
☁️ SaaS
💸 Finance
💰 Private Equity Round on 2018-08
B2B • SaaS • Finance
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
📋 Description
• Responsible for detection and investigation of all security events on the TaskUs global network, endpoints and cloud environments • Ensure that all security attacks are timely detected, escalated and mitigated • Monitor, investigate and document any security alerts, alarms and incidents • Follow processes for incident identification, investigations and escalations • Gather relevant details of an incident; classify and prioritize • Review alerts escalated by end user or IT teams • Provide limited incident response for low complexity security incidents • Help maintain the SOC team performance metrics (SLAs and KPIs) • Contribute to the effectiveness of SOC processes
🎯 Requirements
• Must display enthusiasm and interest in Information Security • Strict adherence to process and procedure • Excellent customer service skills with the ability to communicate effectively with both technical and non technical stakeholders • General network knowledge TCP/IP troubleshooting • 2+ years working in Information Technology field • Great attention to details, curious and inquisitive • Team player • Having SOC/NOC experience or previous security role is a plus • Technical writing skill is a plus • Willing to work in different shifts
🏖️ Benefits
• Competitive industry salaries • Comprehensive benefits packages
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