TaskUs
B2B • SaaS • Finance
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Teammate – Japanese Customer Service Support
November 20
🗣️🇯🇵 Japanese Required
TaskUs
B2B • SaaS • Finance
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
📋 Description
• Provide customer satisfaction and experience • Meet and exceed client mandated KPI's (Key Performance Indicators) • Be aware of TaskUs policies and maintain confidentiality • Provide feedback to management on possible problems or areas of improvement • Participate in training to improve work performance
🎯 Requirements
• Willingness to work on shifting schedules • Call experience (a plus but not required) • Strong verbal, written & comprehension skills • Computer literate and proficient in Windows OS, Apple OS X, MS Office & Google applications • Typing requirement (30 WPM for Voice & Non Voice) • Critical thinking skills focused on issue resolution and customer satisfaction • Ability to multitask with high attention to details • Self-motivated, capable of independent work and contributing to global teams • Flexibility to adjust to frequent process and information changes • Ability to work under pressure
🏖️ Benefits
• Competitive industry salaries • Comprehensive benefits packages • Employee well-being prioritization • Internal mobility encouragement • Professional growth support
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