tawk.to
201 - 500 employees
Founded 2013
☁️ SaaS
🤝 B2B
🔌 API
💰 $2M Seed Round on 2011-01
SaaS • B2B • API
tawk. to is a globally popular, free live chat and customer communication platform that allows businesses to interact with their customers in real-time. It offers tools like live chat, a knowledge base, contacts CRM, and AI assistance to streamline customer communication. The platform supports over 45 languages and provides features such as agent-to-agent messaging, video and voice add-ons, and automated translation. It allows unlimited agents and chat interactions without any cost to the user, though they offer paid services for hiring virtual chat agents. tawk. to is based in Las Vegas but operates with a diverse, globally distributed team. It is used by millions of businesses around the world to communicate with billions of customers monthly.
Website Chat Manager
Job not on LinkedIn
🕒 April 1
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tawk.to
201 - 500 employees
Founded 2013
☁️ SaaS
🤝 B2B
🔌 API
💰 $2M Seed Round on 2011-01
SaaS • B2B • API
tawk. to is a globally popular, free live chat and customer communication platform that allows businesses to interact with their customers in real-time. It offers tools like live chat, a knowledge base, contacts CRM, and AI assistance to streamline customer communication. The platform supports over 45 languages and provides features such as agent-to-agent messaging, video and voice add-ons, and automated translation. It allows unlimited agents and chat interactions without any cost to the user, though they offer paid services for hiring virtual chat agents. tawk. to is based in Las Vegas but operates with a diverse, globally distributed team. It is used by millions of businesses around the world to communicate with billions of customers monthly.
📋 Description
• Manage website chat operations • Load website information into the knowledge database • Post new additions to the website on social media • Collaborate with the team and utilize various applications to streamline processes
🎯 Requirements
• Must be able to use excel incredibly well • Microsoft office, inclusive of MS Teams, MS Outlook - Including Templates, MS Excel, MS SharePoint and Fillable Forms, MS Word Templates • Must be able to use Google Applications • Knowledge with setting up a Live Chat • Knowledge with loading the website info into the knowledge database • Someone whos very organized, self managing, picks up and finds information quickly, good eye for detail • Plus: can post new additions to the website on social media • Must be familiar with website that is built on using PHP & Mysql • Knowledge with optimizing in running on Linux • Knowledge of Airtable
🏖️ Benefits
• Remote job only
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