Customer Experience, Finance & Accounting Professionals

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TDS Global Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1991

💼 Consulting

🎯 Recruiter

🤝 B2B

Consulting • Recruitment • B2B

TDS Global Solutions is a global outsourcing and consulting firm (founded 1991) specializing in contact center and BPO solutions, executive recruitment, vendor management, M&A advisory, training, and management consulting for companies across industries. The firm connects clients with nearshore, offshore and domestic contact center partners, provides language and contact-center assessments, places senior executives, supports vendor selection and vendor management, and advises on contact-center M&A and operational improvements. TDS highlights: 750+ clients served, 1,000+ executive placements, 15M+ contact center agents tested, and operations across the Americas, Europe, Africa, and Asia-Pacific. Key services include call center outsourcing (inbound/outbound, email, chat, social media, technical support), back-office outsourcing (mortgage, dental billing, accounting), HR/BPO and recruitment services, process automation and AI consulting, and training/learning & development.

📋 Description

• Partner with respected Customer Experience (CX), Contact Center, and Business Process Outsourcing (BPO) organizations. • Identify exceptional Finance and Accounting professionals to drive financial performance and operational efficiency. • Build relationships with experienced Finance and Accounting professionals for client engagements. • Review backgrounds against client searches across the Customer Experience outsourcing industry. • Connect with professionals whose experience aligns with client hiring needs.

🎯 Requirements

• Recent Finance or Accounting experience working directly for a Customer Experience (CX), Contact Center, or Business Process Outsourcing (BPO) organization is required. • Experience in Finance, Accounting, FP&A, Commercial Finance, Corporate Finance, Financial Reporting, Accounting Operations, or related financial disciplines. • Strong understanding of financial planning, budgeting, forecasting, and business performance analysis. • Experience partnering with executive leadership and operational teams to support strategic decision-making. • Excellent analytical, financial modeling, and problem-solving skills. • Advanced proficiency with Microsoft Excel and financial reporting tools. • Authorized to work in the United States. • Preferred Qualifications • Experience supporting enterprise or global Customer Experience organizations. • Experience supporting multi-site operations or international delivery centers. • Experience working with P&L management, EBITDA analysis, cost optimization, pricing strategy, or operational finance. • Experience supporting private equity-backed or publicly traded organizations. • Experience with ERP systems such as Oracle, SAP, NetSuite, Workday Financials, Microsoft Dynamics, or similar platforms. • CPA, CMA, MBA, or equivalent professional certification is a plus.