Manager, Global Staff Experience – Operations

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October 28

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Teach For All

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Education • Non-profit • Social Impact

Teach For All is a global network of independent organizations working across 63 countries to develop collective leadership and ensure that all children have the education, support, and opportunity to fulfill their potential. The organization believes in fostering cross-border learning and community impact by connecting teachers and alumni, exploring new opportunities, and providing valuable resources. Teach For All also focuses on various initiatives such as Girls' Education, Education in Emergencies, Climate Education & Leadership, and the Future of Work. With a commitment to influencing the global educational landscape, the network partners with other organizations to enhance learning and insights worldwide.

51 - 200 employees

Founded 2007

📚 Education

🤝 Non-profit

🌍 Social Impact

📋 Description

• Lead the full lifecycle operational delivery of staff learning and development programs, ensuring high-quality, timely, strategic delivery of initiatives. • Coordinate all logistical elements, including scheduling, technology setup, and managing recruitment and registration processes. • Draft and prepare essential participant materials to support program delivery. • Draft and manage clear, intentional communications to staff, ensuring alignment and increasing engagement. • Serve as the primary lead for all People Circle data and analytics, using insights to drive continuous improvement in the staff experience. • Manage key people data systems, ensuring data accuracy, consistency, and security across a globally distributed team. • Track and report on key organizational metrics (e.g., new hire, attrition, and engagement data) and respond to internal data requests. • Plan and coordinate the annual staff member performance review cycle timelines, draft global communications, and ensure all relevant resources for goal-setting, feedback, and development planning are current and accessible. • Manage the internal organizational mentorship program by tracking sponsor/staff member matches, developing communication plans, and ensuring sponsors receive timely updates and necessary materials to effectively support their colleagues. • Lead the operational management of key staff funding mechanisms, including the Staff Connection Fund and the Individual Development Fund (for external professional development).

🎯 Requirements

• Strong Project Management Acumen: Proven experience managing complex projects end-to-end, ideally in a global or remote context, with a high degree of organizational skill and attention to detail. • Data and Systems Management: Demonstrated experience working in Excel/Google Sheets, including a comfort with data analysis and the ability to translate data into actionable insights. • Exceptional organizational skills and ability to manage multiple priorities: Effectively juggle competing demands, maintain attention to detail, and ensure timely execution across a high volume of concurrent projects. • Proactive problem-solving and sound judgment: Anticipate challenges, identify potential risks early, and take initiative to address issues or seek input when needed. • Strategic mindset with strong critical thinking: Approach operational tasks with a big-picture perspective, using critical thinking to drive smarter decisions and more effective execution. • Strong Communication & Stakeholder Relations: Exceptional skills in both written communication and building trusting relationships across a global staff. Serve as a knowledgeable, approachable first point of contact for staff questions. • Ability to thrive in a distributed leadership model: Effectively balance personal ownership and high-judgment decision-making with actively seeking and integrating input from stakeholders across the global team. • Ambiguity Management: Demonstrated ability to navigate ambiguity, manage competing priorities, and work effectively within a dynamic and evolving global environment. • Operational Judgment: Strong ability to exercise independent judgment, anticipate challenges, and make sound decisions that balance organizational principles with operational efficiency. • Commitment to Teach For All’s shared purpose and Core Values • Professional Background: 2+ years of experience in roles that combine strategic analysis with hands-on execution—such as consulting, program management, or organizational operations—strongly preferred.

🏖️ Benefits

• Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization’s progress • Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond • Comprehensive benefits package designed for your well-being and work-life needs • Generous time off and flexible work arrangements • And much more!