Integration and Automation Engineer

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🔥 15 hours ago

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TeamDynamix

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

💰 Secondary market on 2023-01

We put the power of a synchronized enterprise in your hands. Because when everything and everyone works together seamlessly, you can aim higher and get there faster. Stay ahead of the pace of change by bringing ITSM/ESM together with enterprise integration and automation - all on a no-code platform. We offer our customers flexible, agile solutions that allow them to rapidly deploy, expand and evolve - delight everyone with tech that works!

📋 Description

• Design, build, and ship automation flows, integrations, and conversational AI experiences on TeamDynamix iPaaS and CAI. • Deliver solutions that tackle novel, high-value problems faced by thousands of IT organizations, expanding what customers can achieve on the platform. • Translate product specs and customer requirements into working, scalable automations. • Own thorough testing and QA before solutions you build hit production. • Write clear, easy-to-follow setup guides and configuration documentation that implementation teams and customers can understand. • Collaborate with Product to address questions, troubleshooting, and issue resolution.

🎯 Requirements

• Hands-on experience building on a low-code/no-code automation, integration (iPaaS), or Conversational AI (CAI) platform. • Working knowledge of ITSM concepts and workflows (incident, request, change). • 2+ years in IT, IT service management, or a related technical role. • Clear documentation skills, able to write setup guides that implementation teams and customers can easily follow. • Hands-on experience building on TeamDynamix iPaaS, Conversational AI (CAI), Work Management, and/or IT Asset Management (ITAM). • Comfortable reading API documentation and reasoning about data structures and core programming concepts. • Scripting ability in PowerShell, JavaScript, or a similar language. • Experience with other iPaaS or automation platforms (Workato, Power Automate, Zapier, Boomi, MuleSoft, Flowgear). • ITIL Foundation, HDI, or a related certification. • Experience creating reusable solutions, blueprints, or shared configurations that others can deploy or build on. • Comfort collaborating directly with product, implementation, or support teams in an iterative, ship-and-improve environment. • Baseline understanding of AI capabilities, strengths, and limitations. • Bachelor's degree in Computer Science, Information Technology, or a related field.

🏖️ Benefits

• Competitive compensation that reflects employees’ skills and contributions. • Comprehensive health insurance plans. • Wellness programs that promote physical and mental well-being. • Traditional and Roth 401(k) savings options with company match. • Remote-first with flexible working hours. • Prioritized work-life balance, with 15 observed days off in addition to PTO. • Family-friendly policies including paid parental leave. • Paid life insurance, short-term, and long-term disability insurance. • Regular acknowledgement of achievements with recognition programs. • Counseling services and resources for personal and professional challenges. • Transparent communication about company goals, strategy, and performance. • Regular feedback sessions and performance reviews. • Anti-bias and anti-harassment training programs. • Trust and autonomy in decision-making within your role. • Work environment that encourages you to be your authentic self. • Flat management structure with approachable leaders who want to hear your feedback.