Teamficient
11 - 50 employees
Founded 2020
🤝 B2B
B2B • Healthcare
Teamficient is a woman- and minority-owned company that provides managed remote-office solutions and dedicated virtual assistants to businesses. They supply trained, bilingual remote professionals and managed teams with US-based account managers, offering services such as administrative support, customer support, bookkeeping, technical support, and specialty support for driving schools and healthcare practices (including EHR support, patient scheduling, prescription coordination, and HIPAA/privacy training). Teamficient operates managed remote call centers, emphasizes training and security, and offers month-to-month engagements to help businesses scale and offload routine tasks.
Customer Service Representative, English/Farsi Bilingual
Job not on LinkedIn
🕒 3 days ago
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Teamficient
11 - 50 employees
Founded 2020
🤝 B2B
B2B • Healthcare
Teamficient is a woman- and minority-owned company that provides managed remote-office solutions and dedicated virtual assistants to businesses. They supply trained, bilingual remote professionals and managed teams with US-based account managers, offering services such as administrative support, customer support, bookkeeping, technical support, and specialty support for driving schools and healthcare practices (including EHR support, patient scheduling, prescription coordination, and HIPAA/privacy training). Teamficient operates managed remote call centers, emphasizes training and security, and offers month-to-month engagements to help businesses scale and offload routine tasks.
📋 Description
• Provide exceptional support via phone, email, and text • Assist customers with scheduling, enrollments, payment processing, and general inquiries • Deliver a positive customer experience • Maintain accurate customer records and prepare evaluation reports • Coordinate with instructors and support daily administrative operations
🎯 Requirements
• Fluent in English and Farsi (spoken and written) • Strong customer service, communication, and call handling skills • Excellent written communication skills for email and text support • Highly organized, detail-oriented, and able to multitask • Proficient in Microsoft Outlook and comfortable learning new systems • Self-motivated with the ability to work independently in a remote environment • Knowledge of driving school operations, scheduling processes, or DMV-related procedures
🏖️ Benefits
• TBD (2 days per week)
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