Payment Assurance Officer

Job not on LinkedIn

🔥 6 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 10%

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Logo of Team Global Express

Team Global Express

5001 - 10000 employees

🚗 Transport

🛍️ eCommerce

📦 Logistics

💰 Debt Financing on 2024-06

Transport • eCommerce • Logistics

Team Global Express is a leading logistics solutions company based in Australia and New Zealand, specializing in fast, reliable, and consistent parcel delivery services. They offer domestic and international shipping options, including same-day, overnight, and standard delivery. With a commitment to customer satisfaction, Team Global Express has developed innovative eCommerce solutions and a robust infrastructure consisting of over 1800 collection points and 8500 employees, ensuring effective delivery of various goods, including specialty items and temperature-controlled shipments.

📋 Description

• Review and reconcile subcontractor and service partner payments to ensure accuracy • Investigate and resolve payment discrepancies, including overpayments and underpayments • Manage payment queries and disputes in a timely and professional manner • Audit payment records, invoices, spreadsheets and supporting documentation • Analyse payment data and prepare weekly and monthly reports • Ensure payments comply with relevant agreements, rate cards and internal procedures • Work closely with Operations, Finance and other stakeholders to resolve payment issues • Support automation of payment processes, including reconciliation and onboarding of service partners • Identify opportunities to improve processes, reduce errors and increase efficiency • Maintain accurate records and documentation for reporting and auditing purposes

🎯 Requirements

• Previous experience in Finance, Payroll, Accounts or Administration • Intermediate to advanced Microsoft Excel skills • Experience working with payment data, reconciliations or financial reporting • Strong analytical and problem-solving skills • Excellent attention to detail and accuracy • Good written and verbal communication skills • Confidence in managing queries and resolving disputes • Ability to manage competing priorities and meet deadlines • Strong stakeholder management skills • Ability to work independently and as part of a team • Experience in payment auditing, data analysis or process improvement will be highly regarded • Successful completion of pre-employment checks, including a criminal history check and medical assessment including fitness to work and drug & alcohol screening

🏖️ Benefits

• Competitive salary above industry standards • Upskilling, training, mentoring and more to support your career development journey • Fun and practical employee perks and discounts • Flexible work, including work from home • Inclusive parental leave policy that supports all parents & carers • Peer recognition awards acknowledge when you go above and beyond • Inclusive workplace • Full-time permanent opportunity, Monday to Friday, 9:00am – 5:00pm • Opportunity to contribute to process improvements and automation projects • Career development and growth opportunities

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