R2R Operations Excellence Lead

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🔥 0 minutes ago

🇷🇴 Romania – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 17%

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Sales Consulting

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Sales Consulting is a Human Resources consulting firm established in 1998. Specializing in recruitment and selection, personnel leasing, assessment centers, and consultancy, Sales Consulting provides comprehensive HR solutions across several industries including IT&C, automotive, outsourcing, pharma, banking, and FMCG. With a team of 130 coworkers, Sales Consulting handles around 150 recruitment processes monthly, showcasing its operational excellence and industry-specific knowledge. The company is a market leader in Transylvania and continues to expand its reach in Romania and the surrounding region. Sales Consulting is committed to client orientation, teamwork, flexibility, excellence, and responsibility to ensure long-term partnerships and professional growth opportunities for both clients and candidates.

📋 Description

• Oversee the identification, implementation, control, and sustainability of Continuous Improvement, Digital, and Innovation initiatives within the R2R tower • Oversee ongoing employee training, testing, and certification in Lean and Green Belt methodologies • Manage the annual maturity assessment for R2R processes and deliver actionable recommendations • Collaborate with the R2R GPO to identify and drive process improvement opportunities • Govern Ops Excellence Ambassadors within Service Delivery teams • Prioritize improvement ideas into "Just do it" actions, Lean projects, and Green Belt initiatives • Develop a comprehensive Automation Roadmap for R2R processes • Collaborate with business analysts and developers to align automation initiatives with strategic business goals • Partner with Service Management, Program Management Office, and Center Leadership teams • Ensure operational goals align with broader GBS objectives • Facilitate cross-functional collaboration and knowledge-sharing across GBS Centers

🎯 Requirements

• Bachelor's degree in Business, Operations Management, Engineering, or a related field • Lean Six Sigma Lean and Green Belt certifications (mandatory) • 8–10 years of professional experience, ideally within a GBS or BPO organization • 4–5 years of expertise in operational excellence, process improvement, or related functions • Preferably previous experience as a Lean Six Sigma Black Belt • Demonstrated project and change management skills • Ability to handle multiple tasks • Knowledge of Lean Six Sigma methodologies and operational excellence principles • Leadership and collaboration abilities • Analytical and problem-solving skills with attention to detail • Excellent communication and presentation capabilities • Strong R2R domain knowledge • Knowledge of month-end closing, financial consolidation, and reporting frameworks • Ability to identify automation and GenAI opportunities in journal entries, reconciliations, and intercompany transactions • Ability to track and analyze KPIs such as accuracy rates, timeliness, and productivity • Knowledge of IFRS, GAAP, SOX, and internal controls • Project Management degree, diploma, or certification would be an advantage • Proficiency in MS Project, Minitab, and Mural would be a plus

🏖️ Benefits

• Fully remote work arrangement • Flexibility in working hours to align with US time zones • Occasional travel to other GBS Centers • Training, testing, and certification opportunities in Lean and Green Belt methodologies • Mentoring and coaching opportunities • Collaboration with global and cross-functional teams

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