Tec2Cloud
B2B • Enterprise
Tec2Cloud is a cloud and IT consulting firm specializing in SAP solutions and enterprise IT modernization. The company provides SAP implementation, RISE with SAP advisory, SAP Real Estate Management, SAP Asset Manager/mobile field solutions, SAP Analytics Cloud, SAP Business Technology Platform, and managed application support (AMS), along with cloud migration and Microsoft cloud services. Tec2Cloud serves businesses of varying sizes from offices in Brazil and the USA, focusing on customized deployments, continuous support, and improving operational efficiency and profitability for enterprise customers.
Operations Analyst
2 days ago
🗣️🇧🇷🇵🇹 Portuguese Required
Tec2Cloud
B2B • Enterprise
Tec2Cloud is a cloud and IT consulting firm specializing in SAP solutions and enterprise IT modernization. The company provides SAP implementation, RISE with SAP advisory, SAP Real Estate Management, SAP Asset Manager/mobile field solutions, SAP Analytics Cloud, SAP Business Technology Platform, and managed application support (AMS), along with cloud migration and Microsoft cloud services. Tec2Cloud serves businesses of varying sizes from offices in Brazil and the USA, focusing on customized deployments, continuous support, and improving operational efficiency and profitability for enterprise customers.
📋 Description
• Perform batch/job operations, including monitoring and execution of tasks • Work on the second shift (3pm – 12am), with a schedule that includes 1 weekend per month • Monitor and report job statuses (long-running jobs, failures, abends) in Tivoli Workload Scheduler (TWS) for all supported zones • Supervise job streams and flows, reporting errors or late completions to support teams • Monitor mainframe connectivity and make necessary adjustments • Create, execute, and edit jobs and schedules in TWS and RunMyJobs (RMJ) • Collaborate with teams and vendors to ensure accurate scheduling, monitoring, and reporting of workflows • Track support queues in ServiceNow and Jira, maintaining KPIs (incidents, requests, and change tasks) • Work closely with teams in South America, North America, and India
🎯 Requirements
• Experience with batch/job operations • Proficiency in tools such as Tivoli Workload Scheduler (TWS), RunMyJobs (RMJ), Jira, and ServiceNow • Intermediate English, with the ability to participate in meetings and communicate via Microsoft Teams
🏖️ Benefits
• 100% Remote • Contractor/PJ type of contract
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