
Enterprise • Fintech • eCommerce
Tech Firefly is a technology company dedicated to empowering businesses with innovative and scalable solutions. Their expertise spans across various domains, including trust and safety, content moderation, localization, software development, testing and quality assurance, and automation solutions. Tech Firefly is heavily invested in AI technologies and aims to fuse human ingenuity with AI to create limitless possibilities. They cater to several industries including Fintech and Banking, eCommerce and Retail, Healthcare, and Gaming. The company is committed to building future-proof solutions to drive exceptional results and transform industries globally.
January 23
🏄 California – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
💸 Financial Planning and Analysis (FP&A)
🦅 H1B Visa Sponsor

Enterprise • Fintech • eCommerce
Tech Firefly is a technology company dedicated to empowering businesses with innovative and scalable solutions. Their expertise spans across various domains, including trust and safety, content moderation, localization, software development, testing and quality assurance, and automation solutions. Tech Firefly is heavily invested in AI technologies and aims to fuse human ingenuity with AI to create limitless possibilities. They cater to several industries including Fintech and Banking, eCommerce and Retail, Healthcare, and Gaming. The company is committed to building future-proof solutions to drive exceptional results and transform industries globally.
• The Workday Integration Analyst is responsible for supporting business and financial applications in a healthcare setting. • This position involves implementing, managing, and supporting systems with minimal supervision. • Provide second-level support for application incidents reported through the help desk, including 24/7 on-call coverage as needed. • Assist junior team members in resolving application incidents, maintenance issues, and enhancement requests. • Coordinate application support with other IT teams, such as Infrastructure, Integration, Reporting, and the help desk. • Collaborate with vendors and IT analysts to design and implement system optimizations and enhancements. • Implement changes using documented procedures that comply with departmental policies. • Lead software upgrades and manage new software installations and enhancement requests of small to medium complexity. • Mentor junior staff in documenting workflows and developing their technical skills. • Act as a technology expert, translating technical concepts into business terms and influencing outcomes across different groups. • Maintain up-to-date project documents, including technical details, user expectations, project goals, and deliverables. • Participate in and organize team meetings, maintaining appropriate records. • Identify opportunities for improving application functionality and stability. • Anticipate and resolve system problems through independent analysis and solution development. • Research issues and analyze options to provide solutions, considering pros, cons, risks, and costs.
• 7+ years of experience with Workday integrations. • Strong technical and business operations background, particularly in a healthcare environment. • Knowledge of SDLC, Agile, and other software development methodologies. • Familiarity with server operating systems, databases, scripting languages, and disaster recovery technologies. • Ability to analyze complex systems and workflows. • Strong organizational skills and ability to manage major programs or functions. • Ability to communicate complex concepts clearly to management and cross-functional teams. • Strong collaboration and consensus-building skills.
• Paid Time Off • Subsidized Medical, Dental, Vision and Life Insurance • Retirement Benefits • Employee Assistance Programs
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