Senior Business Systems Analyst

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TechBiz Global

WebsiteLinkedInAll Job Openings

51 - 200 employees

🎯 Recruiter

Recruitment • Software Development • Consulting

TechBiz Global is a leading recruitment and software development company that specializes in connecting businesses with top-tier talent across 28+ countries. They serve clients from startups to major enterprises, providing expertise in hiring key roles in industries such as FinTech. In addition to talent acquisition, TechBiz Global offers comprehensive software development services to turn clients' visions into reality, powering digital transformations with expert engineers. The company also provides strategic CTO consulting services and flexible outstaffing and outsourcing solutions, helping businesses manage growth and optimize technology processes. Recognized as a top IT recruitment and consulting firm, TechBiz Global is dedicated to delivering personalized and innovative solutions to its clients, ensuring they have the tools necessary for success.

📋 Description

• Lead Discovery and Requirements Refinement workshops with customers, ensuring that the requirements are well defined and exploring solution options that re-use existing platform capabilities rather than one-off custom solutions. • Carry out high-quality impact assessments and assessing the dependencies and impact on downstream systems and operations processes. • Communicate and articulate the customer requirements and your impact assessment to the Product, Engineering, Quality Assurance, and Operations ensuring alignment, and successful delivery outcomes. • Analyze technical specifications of files, API’s and other message systems (e.g. ISO8583) to identify impacts. • Query and analyze merchant, transaction and product-rules data to identify impacts. • Provide L1/L2 support to customers during SIT and UAT and participate in 24x7 on-call support on a roster basis. • Assist the Project Management team with planning the releases of changes and projects to meet client SLA’s and launch dates. • Lead and participate in client workshops and provide support services in both remote and on-site environments. • Maintain tickets with accurate and up-to-date status information. • Performs any other duties that may be assigned from time to time.

🎯 Requirements

• Minimum of 5 years experience within the card payments industry, preferably with hands-on involvement in either of the following: card issuing, merchant acquiring, card scheme compliance, or a related payment technology. • Bachelor’s degree in IT, Computer Science, or a related discipline, or equivalent experience gained in a technical environment. • Excellent written and verbal communication skills in English. • Comfortable leading stakeholder engagements and workshops in both remote and on-site environments. • Willing to travel internationally, particularly across Europe, Latin America, and North America.

🏖️ Benefits

• Professional development opportunities • Flexible working arrangements