Technical Writer

🔥 12 hours ago

🏈 Alabama – Remote

🏈 Alabama – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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TechFlow, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

⚡ Energy

🚗 Transport

🏛️ Government

Energy • Transport • Government

TechFlow, Inc. is a 100% employee-owned company specializing in a range of advanced technological fields. The company provides innovative services that include digital services, energy and mobility solutions, and operations and maintenance for both government and commercial sectors. TechFlow prides itself on cutting-edge innovation and a personal touch, ensuring partnerships built on trust and respect. The company is involved in driving change through advanced data analysis, evident in its work with the Transportation Security Administration to improve equipment maintenance at federal airports. With a strong focus on future-proofing investments, TechFlow leverages the latest technologies to lead organizations into a sustainable future, emphasizing net-zero goals and energy-saving technologies.

📋 Description

• Create, edit, and maintain technical documentation supporting software development, system sustainment, acquisition activities, and lifecycle management. • Develop and maintain software requirements documentation, business use cases, functional specifications, process workflows, system design documents, architecture diagrams, database schemas, and data dictionaries. • Produce and maintain user guides, system administration manuals, training materials, release notes, installation guides, and operational documentation. • Document ETL processes, including data source descriptions, transformation logic, report generation procedures, and data flow documentation. • Develop and maintain standard operating procedures (SOPs), troubleshooting guides, maintenance procedures, and system monitoring documentation. • Establish and maintain version-controlled documentation repositories using Government-approved version control systems to ensure document integrity and traceability. • Develop and maintain documentation standards, templates, and style guides to promote consistency across program deliverables. • Collaborate with technical teams to gather information, translate complex technical concepts into clear documentation, and ensure documentation remains synchronized with system changes. • Support Government risk management activities by documenting risks, mitigation strategies, action items, and program decisions within approved project management tools. • Leverage Government-approved generative AI and digital authoring tools to improve documentation quality, consistency, efficiency, and standardization while ensuring compliance with program requirements. • Participate in Agile ceremonies and support documentation updates throughout each sprint to ensure deliverables remain current.

🎯 Requirements

• Bachelor's degree (or equivalent experience) in Computer Science, Information Technology, Engineering or related field. • Minimum 3 years of technical writing experience supporting DoD software development or modernization programs. • Experience creating technical documentation for software systems, system architecture, user documentation, and operational procedures. • Experience working with version-controlled documentation repositories and collaborative documentation platforms. • Proficiency using Government-approved generative AI tools and modern digital authoring technologies to support documentation development. • Familiarity with DoD acquisition documentation standards and software lifecycle documentation requirements. • Excellent written communication, editing, organization, and document management skills. • Ability to collaborate effectively with engineers, developers, project managers, and Government stakeholders. • Active Secret Security Clearance • **Preferred Qualifications** • Experience supporting U.S. Air Force software development or modernization programs. • Familiarity with Agile software development methodologies and Scrum environments. • Experience documenting cloud-based applications, DevSecOps processes, CI/CD pipelines, and database architectures. • Experience creating architecture diagrams and technical illustrations using tools such as Visio, Lucidchart, or similar platforms. • Knowledge of RMF documentation, cybersecurity documentation, and configuration management processes. • Experience working with Git-based repositories or other version control systems for documentation management.

🏖️ Benefits

• Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines) • 401k plan with Roth option. • Eligibility for an employer match. • Immediate vesting • Paid time off • Holidays – 11 paid holidays per year • Comprehensive medical, dental, and vision plans • Company-paid Life & AD&D insurance plan • Employee Assistance Program • Wellness Resources • Company-paid training and development program • Voluntary benefits include: • Life & AD&D Insurance for employee, spouse, and children • Short-term and long-term disability (per plan guidelines) • Legal Shield and Identity Theft protection plans • Pet Insurance