
1 - 10 employees
Founded 2022
🤝 B2B
🛍️ eCommerce
📚 Education
B2B • eCommerce • Education
Tech Minds Agency is a creative IT solutions provider that specializes in helping businesses and individuals leverage technology for growth and success. They offer a diverse range of services including website creation, mobile app development, digital marketing, and training in various technical skills. Their mission is to navigate the evolving tech landscape, enabling clients to enhance their online presence and achieve their business goals. With a focus on personalized service and staying ahead of tech trends, Tech Minds Agency aims to empower its clients through innovative solutions and expert support.
🕒 May 2
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1 - 10 employees
Founded 2022
🤝 B2B
🛍️ eCommerce
📚 Education
B2B • eCommerce • Education
Tech Minds Agency is a creative IT solutions provider that specializes in helping businesses and individuals leverage technology for growth and success. They offer a diverse range of services including website creation, mobile app development, digital marketing, and training in various technical skills. Their mission is to navigate the evolving tech landscape, enabling clients to enhance their online presence and achieve their business goals. With a focus on personalized service and staying ahead of tech trends, Tech Minds Agency aims to empower its clients through innovative solutions and expert support.
• Design, plan, and optimize enterprise network infrastructure. • Develop strategies for network systems using current and emerging technologies, including wireless solutions. • Translate business and operational requirements into network architecture and design. • Recommend network hardware, system management software, and architectural solutions. • Approve and modify network architecture ensuring compliance with enterprise standards. • Configure and maintain routers, switches, hubs, and firewalls. • Monitor network performance and conduct capacity planning. • Evaluate emerging technologies and recommend new solutions for enterprise deployment. • Perform advanced troubleshooting of complex network issues. • Develop automated troubleshooting scripts and resolution procedures. • Provide second-level technical support to internal teams and external customers. • Monitor the Service Desk ticketing system and respond according to SLAs. • Ensure system availability, security, and confidentiality across the network environment. • Serve as Project Leader or Subject Matter Expert (SME) on enterprise networking projects. • Work on high-complexity technical issues involving multiple technologies and business units. • Define enterprise-wide network architectures and design frameworks. • Mentor and coach junior technical staff. • Work on multiple concurrent projects and initiatives. • Follow established team processes and operational procedures. • Develop and maintain technical documentation for network systems and processes. • Participate in change management processes. • Facilitate hardware procurement and maintenance renewals. • Track project time for professional services billing. • Develop quality control methods to ensure system outputs meet organizational standards. • Maintain network security standards and incident response readiness. • Participate in Computer Security Incident Response Team (CSIRT) activities. • Participate in Continuity of Operations (COOP) exercises and disaster recovery operations. • Be available for on-call support and emergency response. • Work during emergencies including disasters or system outages when required.
• Bachelor's degree with 5+ years of relevant experience, OR • High school diploma/equivalent with 10+ years of relevant experience, OR • Equivalent combination of education and professional experience totaling 10 years. • Experience configuring and managing enterprise routers, switches, and firewalls. • Strong knowledge of OSPF and BGP routing protocols in large enterprise environments. • Experience migrating SonicWall NSA firewalls to Palo Alto firewalls. • Ability to analyze business requirements and evaluate technical solutions. • Strong documentation and technical writing skills. • Ability to work independently and collaboratively in small teams. • Excellent verbal and written communication skills. • Strong attention to detail and problem-solving ability. • Ability to maintain professional relationships with customers and stakeholders. • Experience with Palo Alto Networks Firewalls • Experience with Cisco Systems Nexus and ACI • Experience with F5 Big-IP LTM • Experience managing multi-tenant data center networks • Industry certifications from vendors such as Cisco, Palo Alto, or F5.
• 24/7 Tier III enterprise data center environment • Requires on-call availability and emergency response support • May require work beyond normal business hours during incidents or disaster recovery operations.
Apply Now🕒 April 16
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