Business Analyst

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🕒 March 24

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TechTorch

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

TechTorch is an AI-native B2B company that provides revenue operations and digital transformation solutions for enterprises and private-equity–backed portfolio companies. Their Beacon platform and AI agents automate quote-to-cash, CRM modernization (Salesforce, HubSpot, Dynamics), CPQ, data integration, analytics, billing/subscriptions, and other revenue workflows to accelerate growth, reduce errors, and deliver rapid, measurable value.

📋 Description

• Act as a key liaison between business stakeholders and technical teams, ensuring alignment between business objectives and delivery execution. • Gather, document, and analyze detailed business and functional requirements across AI, data, and CRM initiatives. • Map current-state and future-state processes, identifying gaps and opportunities for optimization and automation. • Analyze operational and business data to uncover trends, risks, and performance drivers. • Create dashboards, reports, and visualizations using tools such as Excel, SQL, Power BI, or Tableau. • Leverage AI tools to support analysis, accelerate insights, and prototype early concepts or solution approaches. • Translate business needs into functional specifications, user stories, and acceptance criteria. • Partner with developers, architects, and product owners to support solution design, implementation, and testing. • Support delivery tracking by managing requirements backlogs, dependencies, and deliverables. • Facilitate workshops, stakeholder sessions, and working meetings across the project lifecycle. • Evaluate delivered solutions and contribute to continuous improvement initiatives. • Work on CRM-related initiatives (with Salesforce exposure preferred but not required).

🎯 Requirements

• 6+ years of experience as a Business Analyst or similar role in consulting or enterprise environments. • Background in management or technology consulting (Big 4, MBB, or equivalent strongly preferred). • Proven experience working on technology and digital transformation projects, including data, AI, CRM, or automation initiatives. • Strong analytical skills with hands-on experience using Excel, SQL, Power BI, Tableau, or similar tools. • Experience translating business needs into technical or process-driven solutions. • Familiarity with Agile, Scrum, or Waterfall delivery methodologies. • Experience using modern prototyping or demo tools (e.g. Lovable or similar) to support early-stage concepts and stakeholder alignment is a strong plus. • Exposure to Salesforce or CRM ecosystems is preferred but not mandatory. • Strong communication, facilitation, and stakeholder management skills - comfortable engaging both technical teams and senior business stakeholders. • Structured, detail-oriented, and proactive problem solver. • Bachelor’s degree in Business, IT, or a related field; advanced degree a plus. • Certifications such as CBAP, PMI-PBA, or similar are advantageous.

🏖️ Benefits

• The opportunity to work at the forefront of AI-powered enterprise and consulting transformation. • A high-impact role with real ownership over requirements, insights, and delivery outcomes. • Exposure to top-tier private equity firms and complex, high-stakes programs. • A global, collaborative team focused on execution, innovation, and learning. • Flexible, remote-first work environment with autonomy and trust.