IT Technician, DEC

🕒 4 days ago

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TEHORA inc.

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11 - 50 employees

TEHORA inc. is a company focused on offering enduring solutions through a strong ethos of observation, analysis, creation, innovation, sustainability, and preservation for future generations. Led by President Emmanuelle Soudé, TEHORA inc. operates with a commitment to long-term growth and partnership. The company's services and growth opportunities are a testament to their dedication to these principles, making them an appealing place for prospective employees. They have their headquarters in Québec, Canada, and encourage spontaneous applications from potential candidates.

📋 Description

• Provide IT support to end users • Install, configure and maintain IT equipment • Diagnose and resolve common technical incidents • Participate in the deployment of workstations and peripherals • Support Microsoft environments and the Microsoft Office suite • Configure and support Active Directory, Citrix and Outlook environments • Track and follow up on requests and incidents • Produce documentation and maintain equipment inventory • Contribute to continuous improvement of support services.

🎯 Requirements

• Hold a College Diploma (DEC) in Information Technology • Have a minimum of three (3) years of experience as an IT technician • Experience working in complex technological environments • Relevant experience in end-user support • Experience installing and supporting workstations, laptops, tablets and printers • Knowledge of Microsoft environments, Active Directory, Outlook, SCCM, WSUS and Citrix • Strong analytical and problem-solving skills • Excellent customer-service approach • Demonstrate autonomy, thoroughness and professionalism • Strong team spirit and high adaptability.

🏖️ Benefits

• Remote work and flexibility to accommodate family obligations • Entrepreneurial culture that fosters creativity and innovation • Flexible hours (depending on the type of employment contract) • Sick leave and leave for family events • Appropriate IT tools • A fulfilling and motivating workspace • Social and environmental initiatives • On-the-job learning program • Career development path