Collections Specialist

🔥 17 hours ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $65k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

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TekniPlex

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

💊 Pharmaceuticals

B2B • Pharmaceuticals

TekniPlex is a global materials science and packaging company that designs, manufactures, and supplies engineered components, medical tubing, specialty films, and packaging solutions for healthcare, pharmaceutical, life sciences, and consumer markets. It provides B2B manufacturing and technical services including precision extrusion, sterile packaging, and labware to support drug delivery, medical devices, and consumer product applications.

📋 Description

• Proactively solicits payment of overdue customer accounts/invoices early in the payment cycle. • Follows up consistently and promptly on customer payment commitments. • Maintains a permanent record of each call made to the customer, documenting specific details of the conversation as well as the amount and date of expected payments. • Monitors slow paying accounts and implements corrective actions. • Determines root causes of customer slow pay and customer disputes working cross functionally to resolve. • Maintains frequent contact with internal partners providing necessary details to improve portfolio performance. • Establish, review, update customer credit limits, payment terms, and risk classifications to balance commercial opportunity with financial risk and comply with all internal control/SOX requirements. • Process credit applications timely to meet internal service-level commitments. • Track customer payments daily and ensure cash posting and offsets are applied accurately to customer accounts per cash posting guidelines. • Assists in the negotiation and establishment of electronic payment formats & remittance details supporting auto-cash initiatives. • Provide collection reports identifying and/or monitoring opportunities to improve AR portfolios. • Prepare and distribute meaningful customer highlights and summaries to business partners to drive collection results. • Support unclaimed property reporting and escheatment processes by reviewing aged outstanding items, reconciling accounts, maintaining documentation, and ensuring compliance with state regulatory requirements. • Other responsibilities and projects as assigned.

🎯 Requirements

• A minimum of 3-7 years collection, credit, finance, accounting or related experience. • Good negotiation skills including ability to influence and persuade others to achieve desired outcome. • Easy to approach with excellent inter-personal and communications skills to deal calmly and effectively with customers while maintaining and promoting a positive image of TekniPlex. • Conducts him/herself professionally and respectfully while holding high ethical standards. • Strong problem solving and process improvement skills with ability to look beyond the obvious to identify and resolve hidden problems. • Proactive, self-motivated, results-driven achiever who sets challenging goals supporting company objectives. • Organized with well-established time management skills able to manage high volume of accounts across varying activities. • Proficient use of MS Excel, Word, and PowerPoint with strong skills to accurately interpret data. • Experience with Infor-LN ERP system is a plus. • This position requires broad training in fields such as business administration, finance, accounting, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year degree program or equivalent combination of experience and education. Normally requires three (3) to seven (7) years directly related experience.

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work arrangements • Professional development • Bonuses