Site Reliability Engineer

🔥 16 minutes ago

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Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Design, implement, and maintain observability solutions across Azure • Define and standardize SLIs/SLOs/SLAs to measure service health • Develop dashboards and automated alerting to identify service degradations • Build and maintain on-call runbooks and playbooks • Drive post-incident “blameless” retrospectives • Develop automation for self-healing systems and monitoring remediation • Contribute to disaster recovery and business continuity planning • Collaborate with security, network, and system engineering teams • Mentor engineering staff in observability tools and incident management

🎯 Requirements

• 3-5 years of experience in Site Reliability Engineering • Expertise in Azure (VMs, AKS, Application Insights, Azure Monitor) • Hands-on experience with enterprise observability tools (Datadog, Dynatrace, Grafana) • Deep understanding of metrics, logs, traces, and distributed system monitoring • Proficiency with Terraform, Bicep, Ansible or similar tools • Knowledge of AKS logging in containerized environments • Experience with AI-driven monitoring or predictive alerting tools • Scripting skills in Python or PowerShell • Experience with resiliency testing tools such as Gremlin or Chaos Mesh

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities • Paid time off • Remote work options