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Tier 1 Cyber Security Operations Analyst

🔥 17 hours ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛡️ Security Operations

Where this job comes from

Posted on Teladoc Health's careers page, not through a job board

First seen by Remote Rocketship 17 hours ago

Still open on Teladoc Health's site. Checked 15 minutes ago.

Logo of Teladoc Health

Teladoc Health

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Monitor security tools including SIEM systems, IDS/IPS, and EDR/XDR platforms • Identify, classify, and prioritize security alerts • Distinguish false positives from potential threats • Escalate verified threats to Tier 2 analysts • Perform initial analysis of phishing attempts, malware infections, and unauthorized access incidents • Document investigative steps and track alert resolution in ticketing systems • Assist with basic mitigation measures such as isolating affected systems and applying patches • Conduct routine vulnerability scans • Review and report vulnerabilities and collaborate on remediation prioritization • Configure and manage firewalls, antivirus software, and network security appliances • Ensure security tools are updated and functioning effectively • Stay current on emerging cyber threats, attack techniques, and industry best practices • Participate in security awareness programs and team knowledge-sharing • Collaborate with Tier 2 analysts, IT teams, and external vendors • Prepare incident reports and communicate findings to technical and non-technical stakeholders

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field • Equivalent certifications or experience may be considered • 3–4 years of experience in IT, cybersecurity, or a related field • Basic knowledge of networking protocols, including TCP/IP, DNS, and DHCP • Knowledge of Windows and Linux operating systems • Familiarity with SIEM tools, firewalls, and EDR platforms • Understanding of common cyber threats, including phishing, malware, and DDoS • Understanding of indicators of compromise (IoCs) • CompTIA Security+ or CISSP preferred but not mandatory • Microsoft Certified: Security, Compliance, and Identity Fundamentals preferred but not mandatory • Ability to communicate findings to technical and non-technical stakeholders • Applicants must provide accurate information; falsification results in disqualification

🏖️ Benefits

• Inclusive benefits program centered around employees and their families • Tailored benefits programs addressing unique employee and family needs • Company-provided equipment at no charge • Career development and growth opportunities • Training and self-study opportunities • Security awareness and team knowledge-sharing opportunities

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